Alyssa Lynn
Cedar Hill,TN
Summary
Results-driven Front End Team Lead with expertise in financial transactions, team leadership, and customer service. Proven ability to enhance operational efficiency and resolve issues swiftly, ensuring a seamless customer experience.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Front End Team Lead
Bass Pro Shops
Nashville, Tennessee
07.2025 - Current
- Oversaw all cash registers and financial transactions to ensure accuracy and efficiency.
- Trained new front-end outfitters, facilitating smooth integration into operational team.
- Assisted cashiers, greeters, and customer service outfitters with daily operations and breaks.
- Resolved register and cash machine issues promptly, minimizing downtime and ensuring operational continuity.
- Resolved scheduling conflicts to ensure proper staffing. and managed call outs to maintain staffing levels.
Server/ Bartender
Margaritaville
Nashville, Tennessee
04.2024 - 07.2025
- Managed multiple orders and tables efficiently during peak hours.
- Provided attentive guest care, fostering a welcoming restaurant environment.
- Trained new servers and bartenders, enhancing consistency in service standards.
- Coordinated banquets and special events, elevating guest experiences.
Restaurant Manager
Saltgrass Steakhouse
Nashville, Tennessee
02.2022 - 04.2024
- Managed daily restaurant operations and ensured efficient workflow.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Trained and supervised staff on service standards and food safety practices.
- Coordinated inventory management and controlled food costs effectively.
- Developed staff schedules to meet business demands and optimize labor costs.
- Oversaw customer service to enhance dining experiences and satisfaction levels.
- Resolved customer complaints promptly to maintain positive relationships and loyalty.
- Monitored compliance with health regulations and maintained cleanliness standards.
Education
High School Diploma -
Patrick Henry High
Roanoke, VA06-2007
Skills
- Staff training
- Operational management
- Workflow optimization
- Staff scheduling
- Team leadership
- Staff training
- Customer service
- Problem solving
- Time management
- Stock management
- Time management
Certification
- TNABC
- National Food Handlers Association
Timeline
Front End Team Lead
Bass Pro Shops
07.2025 - Current
Server/ Bartender
Margaritaville
04.2024 - 07.2025
Restaurant Manager
Saltgrass Steakhouse
02.2022 - 04.2024
High School Diploma -
Patrick Henry High