Alyssa Madrid
Rowland Heights,CA
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Loan Officer
Self Employed
02.2022 - Current
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered consumer loans with my team.
- Advised clients on mortgage education, to create a game plan for them not only their first mortgage but future investments.
- Maintained strict confidentiality of bank records and client information.
- Host Homebuyer Seminars to educate consumers about how to obtain a mortgage loan and the mortgage process to ensure people are well informed before committing to their largest investment.
Loan Officer Assistant
Americana/New American Funding
01.2020 - 03.2023
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
Education
High School Diploma -
Glen A Wilson High School
Hacienda Heights, CA05.2018
Skills
- Creative
- Social
- Customer Service
- Data Entry
- Problem-Solving
- Computer Literacy
- Analysis
- Strong Communication Skills
- Time Management
- Efficient
- Result- Driven
- Microsoft Suite
- Financial Transactions Expertise
- Sales Expertise
- Organizational Strengths
Languages
Spanish
Native or Bilingual
Timeline
Loan Officer
Self Employed
02.2022 - Current
Loan Officer Assistant
Americana/New American Funding
01.2020 - 03.2023
High School Diploma -
Glen A Wilson High School