Fadi Merza
Sterling Heights,MI
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Team first attitude and a drive to learn and compete. Always willing to dominate any challenge with a creative and tenacious approach.
Overview
4
4
years of professional experience
Work History
Loan Officer
Rocket Mortgage
Detroit, MI
10.2022 - Current
- Trained and studied at Rocket Mortgage to pass the Safe Exam.
- Developed and maintained knowledge of available loan products, processing procedures, underwriting, and general departmental guidelines.
- Purchase Mortgage Banker.
Sales Representative
HGS Hydro
Southfield, MI
05.2021 - 10.2022
- Provided positive first impressions to welcome new clients, as well as current ones.
- Developed and maintained accounts that consistently purchased merchandise from our location.
- Exceeded every sales goal by a minimum of 160%.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and assisting with knowledge of the products.
- Lead the floor in absence of manager, communicated and pushed a 15% sales growth in team members directly under myself.
Team Member
Panera Bread
Sterling Heights, MI
08.2020 - 05.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Helped organized a simple system to help effectively finish tasks.
Education
Adlai Stevenson High School
Sterling Heights, MI06.2022
Skills
- Persuasive Techniques
- Lead Prospecting
- Sales Representation
- Territory Volume
- Product and Service Knowledge
- Team Player
- Creative
- Continuous Improvement Strategies
- Converting Leads
Languages
Arabic
Professional
Timeline
Loan Officer
Rocket Mortgage
10.2022 - Current
Sales Representative
HGS Hydro
05.2021 - 10.2022
Team Member
Panera Bread
08.2020 - 05.2021
Adlai Stevenson High School
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