Angelmichael Adedapo
Farmington Hills
Summary
Experienced sales professional with proven ability to drive growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
7
7
years of professional experience
Work History
Account Executive
United Wholesale Mortgage
09.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Mortgage Loan Officer
Central Mortgage Funding
05.2022 - 09.2023
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Monitored pipelines to track and log status of loans.
- Implemented sales strategies that established relationships with realtors and CPAs.
Manager
Zerbo's Market & Bistro
02.2021 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Production Associate
Detroit Manufacturing Systems
03.2020 - 01.2021
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Safely operated hand and power tools to complete repetitive tasks.
Sales Associate
Ashley Furniture Homestore
11.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Completed orders and organized product deliveries to meet customer timetables.
- Developed, marketed and sold full range of products and support services.
Wireless Consultant
Verizon Wireless
06.2019 - 11.2019
- Set up wireless services for customers each day.
- Managed inventory by monitoring product stock, receiving orders and restocking shelves.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Replenished, faced and organized merchandise on shelving.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Inventory Specialist
Best Buy
03.2018 - 05.2019
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Checked prices and calculated totals for accurate invoice processing.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Education
Associate of Arts - Business Administration
Oakland Community College
Farmington, MI04.2020
Bloomfield Hills High School
Bloomfield Hills, MI06.2017
Skills
- Team leadership
- Self-motivated
- Conflict resolution
- Extremely organized
- Strong verbal communication
- Data management
- Creative
- Customer relations
- Data entry
- Inventory Management
Timeline
Account Executive
United Wholesale Mortgage
09.2023 - Current
Mortgage Loan Officer
Central Mortgage Funding
05.2022 - 09.2023
Manager
Zerbo's Market & Bistro
02.2021 - 05.2022
Production Associate
Detroit Manufacturing Systems
03.2020 - 01.2021
Sales Associate
Ashley Furniture Homestore
11.2019 - 03.2020
Wireless Consultant
Verizon Wireless
06.2019 - 11.2019
Inventory Specialist
Best Buy
03.2018 - 05.2019
Associate of Arts - Business Administration
Oakland Community College
Bloomfield Hills High School
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