Angelmichael Adedapo
Farmington Hills,MI
Summary
Experienced sales professional with proven ability to drive growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Loan Officer
EASE Mortgage
Bingham Farms, MI
09.2025 - Current
- Facilitated client understanding of loan alternatives and application steps, enhancing customer experience and satisfaction.
- Reviewed and processed loan applications with a focus on regulatory compliance and operational efficiency.
- Built and maintained lasting relationships with clients, fostering trust and facilitating repeat business opportunities.
- Conducted in-depth analysis of market trends to guide strategic lending decisions.
- Evaluated client needs and recommended suitable loan options to ensure alignment with financial goals.
- Engaged with underwriters to address discrepancies and streamline loan approval workflows.
Account Executive
United Wholesale Mortgage
Pontiac, MI
09.2023 - 09.2025
- Enhanced client retention through timely resolution of customer concerns to ensure satisfaction.
- Directed management of multiple accounts to enhance operational efficiency and maintain organizational standards.
- Enhanced client satisfaction by fostering strong relationships and ensuring clear, consistent communication.
- Drove revenue growth by developing tailored solutions for clients to meet their specific needs.
- Updated and refined understanding of product offerings to ensure precise representation during client interactions and negotiations.
- Organized periodic meetings with clients to assess requirements and pinpoint upselling potential.
Loan Officer Assistant
Central Mortgage Funding
Southfield, MI
05.2022 - 09.2023
- Guided borrowers through each stage of loan application approval and closing to enhance customer satisfaction.
- Facilitated interviews with applicants to determine loan eligibility and propose tailored offers.
- Facilitated resolution of discrepancies among borrowers, lenders, and financial institutions to ensure accurate financial transactions.
- Coordinated preparation and submission of documents, guiding customers through each stage of the closing process.
- Educated clients on diverse loan options to address individual financial needs.
- Addressed customer concerns to improve satisfaction and foster positive relationships.
- Managed loan pipeline oversight to maintain up-to-date records of loan progress and status.
- Developed and implemented sales initiatives aimed at strengthening relationships with real estate professionals and certified public accountants.
Manager
Zerbo's Market & Bistro
Commerce, MI
11.2020 - 05.2022
- Managed multiple responsibilities to ensure timely completion of projects.
- Delivered training sessions and organized new hire documentation to ensure smooth integration of new employees into the organization.
- Implemented cross-training programs to optimize workforce flexibility and improve team effectiveness.
- Optimized operational efficiency by overseeing daily activities and providing mentorship to team members.
- Conducted evaluations of employee capabilities to strategically assign tasks based on expertise and training.
- Utilized customer insights to drive process improvements, ensuring alignment with long-term business strategies.
- Evaluated performance metrics to track and optimize activity levels in alignment with productivity objectives.
Wireless Consultant
Verizon Wireless
Pontiac, MI
06.2018 - 11.2020
- Facilitated daily wireless service installations to enhance customer connectivity.
- Directed inventory operations to ensure optimal product availability through diligent stock monitoring and timely restocking.
- Recommended relevant accessories and promotions to customers, contributing to overall sales performance.
- Managed merchandise replenishment and shelving organization to optimize customer access and shopping experience.
- Facilitated customer interactions to identify merchandise needs and proposed tailored options. Oversaw customer inquiries to efficiently guide them towards appropriate product selections.
- Cultivated customer loyalty and retention to ensure superior shopping experiences.
Education
Associate of Arts - Business Administration
Oakland Community College
Farmington, MI04-2020
Bloomfield Hills High School
Bloomfield Hills, MI06-2017
Skills
Team leadership
Conflict resolution
Strong verbal communication
Data management
Creative
Customer relations
Financial analysis
Negotiation tactics
Marketing expertise
Loan management
Timeline
Loan Officer
EASE Mortgage
09.2025 - Current
Account Executive
United Wholesale Mortgage
09.2023 - 09.2025
Loan Officer Assistant
Central Mortgage Funding
05.2022 - 09.2023
Manager
Zerbo's Market & Bistro
11.2020 - 05.2022
Wireless Consultant
Verizon Wireless
06.2018 - 11.2020
Associate of Arts - Business Administration
Oakland Community College
Bloomfield Hills High School