Alyssa Maes
Peoria,AZ
Summary
Motivated healthcare professional with hands-on experience supporting MRI and CT imaging procedures, patient preparation, IV starts, and front office operations. Experienced in assisting patients through high stress situations while maintaining compassionate care, professionalism, and HIPPA compliance in fast-paced medical environments.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
SimonMed Imaging
Glendale, AZ
02.2024 - Current
- Managed patient scheduling and appointment confirmations efficiently
- Coordinated communication between patients and medical staff to ensure seamless workflow
- Processed insurance verifications and patient registrations accurately
- Maintained electronic health records and ensured compliance with HIPAA regulations
- Resolved patient inquiries and issues, enhancing overall patient satisfaction levels
MRI/CT Technician Assistant
SMIL Imaging
Scottsdale, AZ
03.2025 - 08.2025
- Reviewed MRI and CT safety paperwork and screening forms with patients prior to imaging procedures
- Communicated procedure instructions and expectations to reduce patient anxiety
- Started IVs for contrast imaging procedures following safety and facility protocols
- Assisted with patient positioning and room preparation to ensure accurate and efficient MRI and CT procedures
- Maintained cleanliness and organization of imaging equipment and procedure rooms
Cashier and Line Worker
Chipotle Mexican Grill
Glendale, AZ
01.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems
- Maintained cleanliness and organization of work area to enhance customer experience
- Assisted in training new cashiers on operational procedures and customer service standards
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty
Barista
Dutch Brothers
Glendale, AZ
11.2023 - 07.2024
- Developed and maintained positive relationships with customers, enhancing the overall experience
- Maintained regular and consistent attendance and punctuality
- Managed daily operations of high-volume coffee service, ensuring quality and efficiency
Education
High School Diploma -
Liberty High School
Peoria, AZ05-2022
Skills
- Medical terminology
- MRI safety protocols
- Patient care
- HIPAA compliance
- Time management
- Communication
- Stress management
- Problem solving
Timeline
MRI/CT Technician Assistant
SMIL Imaging
03.2025 - 08.2025
Medical Receptionist
SimonMed Imaging
02.2024 - Current
Barista
Dutch Brothers
11.2023 - 07.2024
Cashier and Line Worker
Chipotle Mexican Grill
01.2022 - Current
High School Diploma -
Liberty High School