Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Marconi

New Castle,IN

Summary

Dynamic leader with a proven track record at Wal-Mart, enhancing team performance through effective coaching and mentoring. Skilled in conflict resolution and employee engagement, driving positive outcomes. Expertise in cash handling and task prioritization, ensuring operational excellence. Committed to fostering teamwork and collaboration, achieving business goals with precision and dedication.

Overview

12
12
years of professional experience

Work History

Team Lead

Wal-Mart
01.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Daycare Floater

Oak Park Early Learning
01.2018 - 05.2019
  • Conducted regular assessments of each child''s developmental milestones, sharing findings with team members for continued improvement efforts.
  • Enhanced child engagement by incorporating age-appropriate activities and games into daily routines.
  • Assisted with meal preparation and distribution, upholding dietary guidelines while ensuring all children were properly nourished throughout the day.
  • Fostered creativity and imagination through engaging storytelling sessions, enriching each child''s development process.
  • Supervised outdoor playtimes effectively, prioritizing safety while allowing kids to explore their surroundings freely within designated boundaries.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Documented children's growth and development.

Cashier

Dollar Tree
11.2016 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Steak N Shake
08.2013 - 03.2015
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Core 40 Academics

Portage High School
Portage, IN

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Employee evaluation
  • Employee training
  • Employee engagement
  • Work assignment delegation
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Cash handling
  • Flexible schedule
  • Coaching
  • Account management
  • Leadership
  • Multitasking
  • Active listening
  • Multitasking Abilities
  • Decision-making
  • Task prioritization
  • Idea development and brainstorming

Timeline

Team Lead

Wal-Mart
01.2021 - Current

Daycare Floater

Oak Park Early Learning
01.2018 - 05.2019

Cashier

Dollar Tree
11.2016 - 01.2018

Cashier

Steak N Shake
08.2013 - 03.2015

Core 40 Academics

Portage High School

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Alyssa Marconi