ALYSSA MARIE HERNANDEZ
Lakewood,CA
Summary
Dedicated and focused individual with a proven ability to prioritize and multitask effectively. Committed to consistently delivering high-quality results, even when working with minimal supervision. Possesses excellent organizational, communication, and relationship-building skills that contribute to successful collaborations and positive outcomes.
Overview
16
16
years of professional experience
Work History
Office Manager
Quick 4 Plumbing & Rooter
Lakewood, CA
11.2018 - Current
- Monitor clerical, administrative and secretarial responsibilities and tasks among office staff
- QuickBooks certified
- Organize and schedule appointments
- Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
- Provide general support to clients
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office
Store Associate Clerk (Seasonal)
The UPS Store
Long Beach, CA
08.2018 - 12.2018
- Welcomed customers into the store and helped them process packages for shipping
- Stocked and reloaded merchandise according to store merchandising layout
- Processed and received UPS, FedEx, Postal Service packages for customers using CMS and Mailbox Manager while also utilizing the POS System to complete sales
- Packing and shipping packages to go out for UPS at the end of every day
- Scanning & emailing, faxing, printing, copying, and answering incoming phone calls while giving information and solutions to customers
- Working independently as well as a team member
Warehouse associate/ Forklift operator
Walmart Distribution Center
Ontario, CA
02.2015 - 11.2017
- Received deliveries at the loading dock
- 1-6 years warehouse experience in order puller and order picker
- Checked deliveries against shipment papers
- Inspect deliveries for damages
- Send them back to the suppliers for replacement
- Sorted and classified products accordingly
- Marked crates and barrels for easy identification and retrieval
- Located and retrieved organized products or goods as needed
- Document the quantity of the products received, stored, and distributed
- Copy, print, fax, and e-mail documents as needed, whether to the customers or the suppliers
- Performed physical counts and maintains inventory records
- Coordinated with suppliers to refill inventories
- Makes use of software and programs for accurate record-keeping
- Transported and distributed items to the various departments in the warehouse
- Prepared lists and labels of items for shipment
- Resolved shipment problems
- Operated forklift
- Pallet jack, order picker forklift, pallet jack, Reach forklift, electric pallet jack motor hand forklift
- Ability to lift a minimum of 75 lbs
- Ability to withstand temperatures as low as 35 degrees
Fulfillment Associate / forklift operator
Amazon Fulfillment Center
San Bernardino, CA
04.2014 - 01.2015
- Received and understand work orders to determine the type and quantity of items ordered by customers
- Obtain storage location information from the merchandise database to assist in locating the item
- Locate items in storage areas and compare the information on them with work orders
- Pick items from storage areas using forklifts for large boxes, and transport them to examination areas
- Check items to ensure that they are in good condition and conform to quality specifications and perform packing
- Managed inventory control procedures and cycle counting to ensure the safe handling of parcels and packages
- Loaded heavy packages on to the conveyor belt or on delivery trucks
- Transport picked and packed items to awaiting delivery trucks and ensure that they are properly and safely loaded onto them
- Arrange all incoming shipments in designated storage areas according to established protocols
- Keep the warehouse area clean and maintained at all times and perform minor repair and maintenance work on equipment such as forklifts and pallet jacks
Package Handler/ Warehouse associate
Fedex Smartpost
Chino, CA
01.2009 - 04.2014
- Sorted packages and placed them on sorting machines that transfers the goods to loading docks
- Ensured the safe and successful transfer of goods and packages to their intended destination
- Handled goods and documents in a busy warehouse setting
- Loaded/unloaded packages and parcels on and off under the instructions received by supervisors
- Communicated efficiently with fellow workers, supervisors and other members of the team
- Assisted with the unloading trucks and displaying teamwork with other employees
- Loaded heavy packages on to the conveyor belt or on delivery trucks
- May also be required to pick up and deliver packages in a timely manner to the intended destination
Education
Public Safety Dispatcher Basic Course -
Rio Hondo Community College
04.2019
Mastering QuickBooks Class -
Intuit QuickBooks Training
01.2019
Certificate - Criminal Justice
United Education Institute
12.2012
Skills
- Strong communication skills
- Multitasker
- Fast learner
- Time management
- Very organized
- Ability to work under pressure
- Maintains integrity and professionalism
- Reliable employee
- Experience in Microsoft Office
- Accurate typing 40 words per minute
Timeline
Office Manager
Quick 4 Plumbing & Rooter
11.2018 - Current
Store Associate Clerk (Seasonal)
The UPS Store
08.2018 - 12.2018
Warehouse associate/ Forklift operator
Walmart Distribution Center
02.2015 - 11.2017
Fulfillment Associate / forklift operator
Amazon Fulfillment Center
04.2014 - 01.2015
Package Handler/ Warehouse associate
Fedex Smartpost
01.2009 - 04.2014
Public Safety Dispatcher Basic Course -
Rio Hondo Community College
Mastering QuickBooks Class -
Intuit QuickBooks Training
Certificate - Criminal Justice
United Education Institute