Alyssa Mariscal
McAllen,TX
Summary
- Dynamic and results-driven professional with a proven track record at Starbucks, excelling in customer service and communication. Detail-oriented and adept at thriving in fast-paced environments, consistently delivering exceptional experiences while maintaining operational efficiency.
- Experienced with therapeutic exercise programs and patient support. Utilizes therapeutic techniques to assist in patient recovery and mobility improvement. Knowledge of patient care protocols and collaborative teamwork to deliver optimal rehabilitation outcomes.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
05.2021 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Controlled line and crowd with quick, efficient service.
- Complied with standards for merchandising, stocking and storing product.
Physical Therapy Technician
McAllen Physical Therapy
05.2022 - 08.2024
- Assisted physical therapist in implementing treatment plans and monitoring patient progress.
- Maintained and organized treatment equipment, ensuring readiness for daily sessions.
- Educated patients on exercises and care techniques to enhance recovery outcomes.
- Trained new staff on operational procedures and protocols for patient care assistance.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Intern
Mission Regional Hospital
05.2024 - 06.2024
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment accordingly.
- Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly while demonstrating empathy and understanding.
Education
Bachelor of Health Science - Exercise Science - Concentration Physical Therapy
The University of Texas Rio Grande Valley
Edinburg, TX2022
High School Diploma -
University of Texas RGV Math And Science Academy
Edinburg, TX2018
Skills
- Professional demeanor
- Ability to thrive in a fast pace environment
- Excellent at patient communication
- CPR certified
- Ultrasound therapy
- Wheelchair mobility training
- Assistive device fitting
- Soft tissue mobilization
- Therapeutic exercise
Timeline
Intern
Mission Regional Hospital
05.2024 - 06.2024
Physical Therapy Technician
McAllen Physical Therapy
05.2022 - 08.2024
Barista
Starbucks
05.2021 - Current
Bachelor of Health Science - Exercise Science - Concentration Physical Therapy
The University of Texas Rio Grande Valley
High School Diploma -
University of Texas RGV Math And Science Academy