Alyssa Martinez
Lubbock,TX
Summary
Experienced and motivated job seeker with a strong background in Customer Service. Maintaining many responsibilities with confidence in ability to contribute to Sally’s Beauty and make a positive impact on not only customers but the team. Always eager to leverage my skills and experience to drive success for the company that I can strive and thrive in a dynamic and challenging work environment. Always willing to learn new things to have obstacles run more efficiently.
Overview
6
6
years of professional experience
Work History
Beauty Advisor/Sales Associate
Sally's Beauty Suppy
06.2022 - Current
- Greet customers with exceptional customer service
- Build and maintain relationships with customers while sharing our loyalty benefits for a great shopping experience
- Set up planograms and promotions while informing customers of our deals
- Product knowledge on all haircare and beauty needs
- Always be near to help our customers with recommendations and upselling
Cashier/Customer Service/Sales Associate
Burlington Stores
12.2020 - 03.2022
- Handling returns, exchanges and layaways with great customer service
- Maintain cash wrap area such as merchandise, clothes and hangers etc
- Engaging with customers sharing our loyalty and credit card benefits
- Stocking and organization of back rooms/fitting rooms
Server/Hostess
CAPROCK CAFE
07.2020 - 11.2020
- Give the guest a great dining experience, while answering any questions about the menu and serving food in timely manner and handling payment transactions
- Maintained cleanliness of area
- Share all specials and upsell menu items
- Always greet the customers and acknowledge them
- Managing a seat chart and seating guests in timely manner
- Communication with servers and to-go staff
Carhop/Cashier
Sonic Drive-In
08.2018 - 01.2020
- Greet customers in a friendly manner
- Making accurate change quickly and efficiently for all restaurant guests
- Taking orders out in a timely manner
- Ensuring that all restaurant menu items meet operational standards
Education
High school or equivalent -
Lubbock, TXSkills
- Organizational Skills
- Bilingual
- Multitasker
- Cash Handling
- Customer Service
- Serving Experience
- Food Service
- Restaurant Experience
- Retail sales
- Cashiering
- Host/hostess experience
- Upselling
- Planograms
- POS
- Computer Skills
- Merchandising
- Time Management
- Assistant Manager Experience
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Beauty Advisor/Sales Associate
Sally's Beauty Suppy
06.2022 - Current
Cashier/Customer Service/Sales Associate
Burlington Stores
12.2020 - 03.2022
Server/Hostess
CAPROCK CAFE
07.2020 - 11.2020
Carhop/Cashier
Sonic Drive-In
08.2018 - 01.2020