Lorena Rivas
Los Angeles,CA
Summary
I'm a dedicated Beauty Advisor with experience in luxury retail, I'm passionate about helping clients discover products that enhance their natural beauty and confidence. I bring strong communication skills, I pay attention to detail, and I have a genuine love for skincare and makeup. I value building trust with clients and creating a welcoming environment where they feel heard and supported. I am eager to continue growing in the beauty industry while contributing positively to the Sephora team.
Overview
7
7
years of professional experience
Work History
Beauty Advisor/Sales Associate
Bluemercury
Brentwood, CA
05.2022 - Current
- Consistently achieved 89%+ of monthly sales goals in a high luxury retail environment.
- Built repeat clientele through personalized consultations and loyalty enrollment.
- Opened, shelved, and merchandised new products and organized displays for sales promotions.
- Educated customers on latest beauty trends and products, leading to informed purchase decisions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Advised clients on skincare and makeup products, enhancing customer satisfaction and loyalty.
Sales Associate
Harmon Face Values
Rancho Park, CA
10.2020 - 03.2022
- Interacted with customers, provided product information, and offered assistance.
- Processed cash, card, and check transactions.
- Prioritized helping customers over completing other routine tasks in store.
- Organized merchandise by pricing and tagging.
- Multitasking at the register by answering over 40 calls per day.
Seasonal Prestige Beauty Advisor
Ulta Beauty
Westwood, CA
11.2018 - 02.2019
- Managed payment transactions and recorded sales in register to ensure fast customer service.
- Developed strategies to inform customers about credit card applications by 15%.
- Educated customers how to apply makeup and recommended products according to their needs.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
University High School
Los Angeles, CA06.2012
Cosmetology Course Work(Not Completed)
Santa Monica College
Santa Monica, CA01.2020
Skills
- Bilingual(English & Spanish)
- Sales & Product Knowledge
- Visual Merchandising
- Client Relationship Building
- Confident & Friendly
- Communication Skills
- Time Management
- Customer service
- Team Collaboration
- Customer engagement
- Makeup application techniques
- Flexibility and adaptability
Timeline
Beauty Advisor/Sales Associate
Bluemercury
05.2022 - Current
Sales Associate
Harmon Face Values
10.2020 - 03.2022
Seasonal Prestige Beauty Advisor
Ulta Beauty
11.2018 - 02.2019
High School Diploma -
University High School
Cosmetology Course Work(Not Completed)
Santa Monica College