Summary
Overview
Work History
Education
Skills
Timeline
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Laylanie Jaylene Alfaro

Bay Shore,NY

Summary

Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Beauty Advisor/Sales Associate

SEPHORA / JCPENNY
10.2021 - 08.2022
    • Listened to customer needs and desires to identify and recommend optimal products.
    • Engaged in friendly conversation with customer to better uncover individual needs.
    • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
    • Managed efficient cash register operations.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Created inviting environment for customers by maintaining store organization and cleanliness.

Receptionist

Iluvurnailz
09.2019 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.

Education

No Degree - Exercise Physiology

Hofstra University
Hempstead, NY
05.2026

High School Diploma -

Brentwood High School
Brentwood, NY
06.2022

Skills

  • Interpersonal
  • Reliable
  • Serving Experience
  • Communication skills
  • Computer skills
  • Exceptional organization skills
  • Independent skills
  • Adaptability
  • Eager to learn
  • Active student enrolled at Hofstra University

Timeline

Beauty Advisor/Sales Associate

SEPHORA / JCPENNY
10.2021 - 08.2022

Receptionist

Iluvurnailz
09.2019 - 08.2022

No Degree - Exercise Physiology

Hofstra University

High School Diploma -

Brentwood High School

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Laylanie Jaylene Alfaro