Alyssa Mascolo
Land O' Lakes,FL
Summary
I am a dedicated Manager with over 9 years of experience using planning and strategy to assist in running multi-million dollar buildings. I am dependable and detail-oriented. I am able to manage multiple tasks and priorities. My experience includes office management, merchandising, leadership qualities, planning/task execution, and customer service skills.
Overview
9
9
years of professional experience
Work History
Operations Manager
Dicks Sporting Goods
Tampa, FL
11.2023 - Current
- Created employee schedules for 50+ employees based on staffing needs and budget constraints.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Improved morale and management communication by creating employee recognition and rewards practices.
Softlines Manager
Dicks Sporting Goods
Tampa , FL
03.2020 - 11.2023
- Created a plan/schedule for each season's resets to ensure proper execution.
- Successfully completed resets in both Apparel and Footwear for each season.
- Conducted an expansion in our Licensed apparel section, which resulted in my photos being used at a Store Manager Leadership Conference with leaders from all across the company.
- Created cohesive displays that highlighted products through color threading and cross merchandising.
Key Carrying Visual Merchandising Lead
Dicks Sporting Goods Distribution Center
Spring Hill, FL
02.2016 - 03.2020
- Managed all areas of the store's visual presentation; ensured that mannequins, fixtures, signage and floor layouts were properly displayed at all times.
- Successfully ran a Baseball expansion at the Spring Hill location during company expansion in Diamond Sports.
- Successfully completed resets in multiple departments including: Team Sports, Lodge, Apparel, Footwear, and golf.
- Supervised department staff and delegated tasks to ensure successful completion of projects.
- Maintained a clean and organized work environment at all times.
Apparel/Footwear Lead
Dicks Sporting Goods
Spring Hill , FL
03.2015 - 03.2020
- Successfully completed all seasonal resets in the apparel department.
- Trained and supervised a team of up to 10 apparel associates on product knowledge, customer service, and sales techniques.
- Monitored employee productivity and provided constructive feedback and coaching.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Weeki Wachee High School
Weeki Wachee, FL05-2015
Skills
- Customer Service
- Workload Prioritization
- Excellent Communication
- Adaptability and Flexibility
- Problem-Solving Abilities
- Employee Scheduling
- Leadership
Timeline
Operations Manager
Dicks Sporting Goods
11.2023 - Current
Softlines Manager
Dicks Sporting Goods
03.2020 - 11.2023
Key Carrying Visual Merchandising Lead
Dicks Sporting Goods Distribution Center
02.2016 - 03.2020
Apparel/Footwear Lead
Dicks Sporting Goods
03.2015 - 03.2020
High School Diploma -
Weeki Wachee High School