Summary
Overview
Work History
Education
Skills
Accomplishments
References
Volunteer Experience
Timeline
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Alyssa McClarin

Hondo,TX

Summary

H-E-B Partner with over 5 years of expertise in front-end operations and customer service. Demonstrated proficiency in register operations, payment processing, and adherence to store procedures. Recognized for effective communication and meticulous attention to detail, contributing to team success. Dedicated to ongoing professional development and collaboration across departments.

Overview

9
9
years of professional experience

Work History

Service Lead / Cashier

H-E-B Plus
San Antonio, TX
06.2020 - Current
  • Lead front-end operations by supporting flow, organizing breaks, and maintaining efficiency
  • Train new Partners on H-E-B procedures, service expectations, and POS use
  • Handle customer concerns with professionalism and timely resolution
  • Assist with daily opening and closing tasks, including accurate drawer counts
  • Known for stepping up during busy shifts and providing dependable support to leaders

Cashier

Schlotzsky’s
Huntsville, TX
03.2019 - 05.2020
  • Operated the register and processed transactions with accuracy and speed
  • Maintained front-end cleanliness and restocked supplies as needed
  • Delivered friendly, consistent service in a high-paced restaurant setting

Cashier

3 Spoons Yogurt
Huntsville, TX
08.2018 - 05.2019
  • Managed customer checkouts and handled payments with attention to detail
  • Restocked topping stations and maintained a clean, welcoming environment
  • Supported team with prep and closing tasks as needed

Cashier

Whataburger
Huntsville, TX
05.2017 - 07.2018
  • Handled drive-thru and front register during peak hours with accuracy
  • Supported team in food prep, cleaning, and maintaining shift flow
  • Provided fast, courteous customer service throughout each shift

Cashier

Shipley’s Donuts
Huntsville, TX
12.2016 - 04.2017
  • Processed transactions and assisted with opening morning prep
  • Maintained a clean register area and front-end display
  • Provided friendly service and ensured customer satisfaction

Education

Bachelor of Business Management/ Administration - Business Administration

Sul Ross State University – Rio Grande College
Eagle Pass, TX
05.2025

Associate of Arts -

Southwest Texas Junior College
Uvalde, TX
05-2021

Skills

  • H-E-B operations and standards
  • Team leadership and support
  • Customer service and hospitality
  • Cash handling and register operations
  • Time management and prioritization
  • Store cleanliness and organization
  • Communication and conflict resolution
  • Attention to detail and accuracy
  • Role adaptability
  • Fast-paced problem solving
  • Employee training
  • Inventory management

Accomplishments

Woman of Distinction: Hondo, TX (2024)

Recognized for outstanding leadership, community service, and excellence as an H-E-B Partner. Honored for consistently going above and beyond to support both store operations and local outreach.

References

References available upon request.

Volunteer Experience

  • H-E-B & Community Events, Participated in Be a Buddy, Not a Bully presentations for elementary students in Hondo, TX (2023)
  • Supported relief efforts at the Texas Airstrip Attack event in Hondo, TX (2023)
  • Helped coordinate and assist at multiple 5K Walk/Run Community Events in Hondo, TX (2022–2023)
  • Cooked and served meals for local veterans appreciation events in Hondo, TX (2022–2023)
  • Joined the H-E-B National Disaster Response Team in San Antonio, TX (2025) to support emergency response efforts

Timeline

Service Lead / Cashier

H-E-B Plus
06.2020 - Current

Cashier

Schlotzsky’s
03.2019 - 05.2020

Cashier

3 Spoons Yogurt
08.2018 - 05.2019

Cashier

Whataburger
05.2017 - 07.2018

Cashier

Shipley’s Donuts
12.2016 - 04.2017

Bachelor of Business Management/ Administration - Business Administration

Sul Ross State University – Rio Grande College

Associate of Arts -

Southwest Texas Junior College

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