Open To Work
ALYSSA MCCRAY
Tampa,FL
Summary
Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Demonstrated capability to manage multiple tasks, resolve customer issues efficiently and work as a team. Strengths include problem-solving and communication skills, punctuality and reliability. I thank you for this opportunity and look forward to meeting with you.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Banquet Server
Pier 22 and Grove
Bradenton, Florida
10.2025 - Current
- Set up tables and chairs according to event specifications.
- Served food and beverages to guests during events.
- Assisted with event clean-up and breakdown tasks.
Server
Olive Garden
Tampa
10.2024 - 09.2025
- Provided excellent customer service in a busy dining environment.
- Managed multiple tables while ensuring timely food and drink delivery.
- Collaborated with kitchen staff to ensure order accuracy and quality.
- Learned about de-escalation and provided a calm environment for guests
- Learned about allergies and how serious they should be taken
Customer Service Office Staff Member
Publix
Tampa, FL
08.2021 - 10.2024
- Provided premier customer service by actively listening to customer needs, resolving issues promptly, and ensuring a positive experience.
- Assisted customers with product selection, ordering, returns, refunds, and exchanges.
- Assisted customers with money services such as western union, money orders, check cashing, gift cards etc.
- Ran the department as front end coordinator in the absence of management.
- Managed cash transactions in the store, including counting the tills at the end of each day and preparing new ones for the following day, ensuring accuracy and no cash discrepancies.
Bagger/Cashier
Publix
Tampa, FL
07.2018 - 08.2021
- Bagged groceries for customers quickly and accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit/debit card, or gift card.
Education
Associate of Science -
Hillsborough Community College
Tampa, FLHigh School Diploma -
Suncoast Polytechnical High School
Sarasota, FL 08.2017 - 05.2021
Skills
- Reliable & Punctual
- Fast Learner
- Time Management
- Problem Solving
- Team Work
- Leadership
- Safe Food Handling
- Positive and Professional
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Banquet Server
Pier 22 and Grove
10.2025 - Current
Server
Olive Garden
10.2024 - 09.2025
Customer Service Office Staff Member
Publix
08.2021 - 10.2024
Bagger/Cashier
Publix
07.2018 - 08.2021
High School Diploma -
Suncoast Polytechnical High School
08.2017 - 05.2021
Associate of Science -
Hillsborough Community College