Alyssa McManus
Beaumont,TX
Summary
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Cocktail Server
Scat Jazz Lounge
02.2023 - 08.2024
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Server/Bartender Apprentice
The Toasted Yolk
02.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Embroidery Machine Operator
Good Promotions
07.2022 - 02.2023
- Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
- Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
- Designed proof sample to submit to client for approval.
- Maximized productivity through skillful prioritization of tasks based on urgency and complexity of each project.
Tree Worker
Hott Tree Farm
03.2022 - 07.2022
- Reduced safety risks with timely removal of hazardous trees and limbs.
- Operated heavy machinery, such as bucket trucks and wood chippers, ensuring safe and effective job execution.
- Maintained healthy urban forests by evaluating tree conditions and implementing appropriate treatments.
- Facilitated storm cleanup efforts following severe weather events, removing fallen trees efficiently while minimizing further damage.
Sales Associate
Cavender's Boot City
09.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Server
Bombshells Restaurant And Bar
06.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
BreWingZ Restaurant And Bar
05.2020 - 12.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Supervisor
Freddys Frozen Custard
03.2018 - 05.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
High School Diploma -
Cleveland High School
Cleveland, TX08.2020
Skills
- Customer Service
- Cash Handling
- Handling large groups
- Alcohol awareness
- Exceptional customer service
- Cleaning and sanitization
- Efficient multitasking
- Stress Tolerance
- Positive demeanor
Timeline
Cocktail Server
Scat Jazz Lounge
02.2023 - 08.2024
Server/Bartender Apprentice
The Toasted Yolk
02.2023 - 08.2023
Embroidery Machine Operator
Good Promotions
07.2022 - 02.2023
Tree Worker
Hott Tree Farm
03.2022 - 07.2022
Sales Associate
Cavender's Boot City
09.2021 - 03.2022
Server
Bombshells Restaurant And Bar
06.2021 - 12.2021
Server
BreWingZ Restaurant And Bar
05.2020 - 12.2020
Supervisor
Freddys Frozen Custard
03.2018 - 05.2020
High School Diploma -
Cleveland High School
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