Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Montoya

Arvada,CO

Summary

Highly experienced in customer service while working in a fast paced environment. Strong conflict resolution with proven problem solving skills. Ability to work well independently as well as a team. A strong comprehension of medical terms and anatomy along with knowledge of HIPPA Compliance rules. A combination of experience and education offers a high level of achievability in the Client Service Specialist position.

Overview

12
12
years of professional experience

Work History

Bartender

Cheapskates Action Sports Bar
03.2022 - Current
  • Oversaw cash drawers and completed end of the night reports and deposits
  • Contributed to the organization and execution of festivals and events
  • Managed high-stress situations effectively
  • Maintained professionalism while resolving disputes or conflicts
  • Cultivated team morale and customer satisfaction


Bartender Shift Manager

12 Volt Tavern
02.2013 - 06.2022
  • Accomplished multiple tasks within established timeframes
  • Mentored and trained new employees on company policies and bar standards
  • Actively participated in manager meetings to help increase efficiency and improve customer experience
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing

Trainer

9 Round Kickboxing Fitness
06.2014 - 04.2016
  • Provided fitness assessments and program planning
  • Demonstrated how to carry out various routines and exercises.
  • Boosted client motivation through consistent encouragement, support, and progress tracking.
  • Monitored clients' progress and modified programs.

Education

Bachelor of Science - Human Biology

Metropolitan State University of Denver
Denver, CO
05-2021

No Degree - Certified Nursing Assistant

Ann Rose School of Nursing Arts
Arvada, CO
10-2020

No Degree - Emergency Medicine Technician

Front Range Community College
Westminster, CO
12-2012

Skills

  • Strong multitasking
  • Customer service
  • HIPAA compliance
  • Compassionate communication

Timeline

Bartender

Cheapskates Action Sports Bar
03.2022 - Current

Trainer

9 Round Kickboxing Fitness
06.2014 - 04.2016

Bartender Shift Manager

12 Volt Tavern
02.2013 - 06.2022

Bachelor of Science - Human Biology

Metropolitan State University of Denver

No Degree - Certified Nursing Assistant

Ann Rose School of Nursing Arts

No Degree - Emergency Medicine Technician

Front Range Community College

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Alyssa Montoya