Alyssa Moran
Daytona Beach
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
HEYDUDE
Daytona Beach
2026.01 - Current
- Ensured smooth store operations and maintained high customer service standards with team.
- Supervised daily operations to achieve store goals.
- Train and mentor new staff on company policies and procedures.
- Managed financial transactions and conducted audits to maintain accountability.
- Communicated with DM via email to coordinate upcoming events and report weekly/monthly performance.
Team Lead
Crocs
Daytona Beach
2025.02 - 2026.01
- Led team in daily operations and workflow management.
- Trained new employees on product knowledge and customer service techniques.
- Coordinated inventory management to maintain stock levels and organization.
- Held customer service to the highest standard.
- Used Microsoft word to fill in numbers for start of day and end of day.
- Send emails when needed.
- Contributed in auditing and counts for efficiency in stock reports.
Retail Sales Associate
Crocs
Daytona Beach
2023.10 - 2024.02
- Assisted customers in selecting footwear and accessories to enhance their shopping experience.
- Maintained product displays and organized merchandise to ensure appealing store appearance.
- Processed transactions accurately using point-of-sale systems for smooth checkouts.
Child Caregiver
Personal Friend
Port Orange
2023.01 - 2023.12
- Supervised daily activities and ensured a safe environment for children.
- Planned engaging educational and recreational activities for children's development.
- Assisted with daily routines, including meals, naps, and hygiene practices.
- Safety handling in food and made creative meals for dietary restrictions.
Assistant Store Manager
Cumberland Farms
Titusville
2019.12 - 2020.06
- Supervised daily operations to enhance store efficiency and customer service.
- Managed inventory levels and coordinated product restocking efforts.
- Trained and mentored new staff on company policies and procedures.
- Handled in cash and deposits with the safe.
- Wrote emails, and was efficient on the computer when needed.
Food Manager
Cumberland Farms
Port Orange
2018.07 - 2019.12
- Managed daily food service operations in a fast-paced retail environment.
- Ensured compliance with health and safety regulations in food preparation areas and for consumers on the floor.
- Trained staff on proper food handling and sanitation procedures.
- Ordered for future trucks and keeping the back rooms organized and safe.
Tanning Associate
Tannery
Port Orange
2017.08 - 2019.01
- Assisted customers with product selection and tanning services.
- Maintained cleanliness and organization of tanning equipment and facilities.
- Educated clients on tanning products and safety procedures.
- Money handling and deposit handling.
- Auditing.
Customer Service Associate
Cumberland Farms
Port Orange
2017.09 - 2018.07
- Assisted customers with inquiries and provided product information.
- Processed transactions accurately and efficiently at the register.
- Maintained a clean and organized store environment for customers.
- Handled cash.
Skills
- Staff training
- Inventory management
- Sales reporting
- Employee mentoring
- Critical thinking
- Relationship building
- Performance evaluations
- Detail oriented
- Systems and software use
- Employee coaching
- Ability to work with others
- Great communicator
Timeline
Assistant Store Manager
HEYDUDE
2026.01 - Current
Team Lead
Crocs
2025.02 - 2026.01
Retail Sales Associate
Crocs
2023.10 - 2024.02
Child Caregiver
Personal Friend
2023.01 - 2023.12
Assistant Store Manager
Cumberland Farms
2019.12 - 2020.06
Food Manager
Cumberland Farms
2018.07 - 2019.12
Customer Service Associate
Cumberland Farms
2017.09 - 2018.07
Tanning Associate
Tannery
2017.08 - 2019.01