Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alyssa Morse

Buffalo,NY

Summary

Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Rite Aid
Buffalo, New York
02.2024 - 06.2025
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Assisted in training new employees on pharmacy procedures.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Sales Floor Associate

Spirit Halloween LLC
Buffalo, New York
09.2023 - 11.2023
  • Implemented effective visual merchandising strategies to maximize sales potential of products on display.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
  • Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
  • Created positive experiences for customers through friendly conversations during transactions.
  • Greeted customers upon entering store and provided assistance in locating desired items.
  • Operated cash register to process customer purchases accurately and efficiently.

Team Lead

Panera Bread LLC
Cheektowaga, New York
10.2020 - 08.2023
  • Administered and created training and awareness presentations or materials.
  • Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members.
  • Supervised the daily work of staff to ensure work prioritization and quality.
  • Addressed customer questions and recommended appropriate products and services to increase satisfaction.
  • Developed and utilized team-building exercises to promote workplace synergy and productivity.
  • Operated cash register to process cash, check and credit transactions.
  • Developed strong customer service skills through daily interactions with customers.
  • Committed to delivering excellent customer service while working in a fast-paced environment.

Food Service Worker

Cantina 62
Buffalo, NY
02.2020 - 10.2020
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Cleaned kitchen areas, equipment and utensils.
  • Organized take-out orders for customers who requested them.
  • Served meals to customers in a friendly and courteous manner.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Delivered food orders promptly and accurately to guests tables.
  • Greeted customers upon arrival in the dining area.

Education

Two Years Of College Experience - History Education, General Education

Buffalo State College
Buffalo, NY, US
05-2026

High School Diploma -

Hutchinson Central Technical High School
Buffalo, NY
06.2019

Skills

  • Quality Standards
  • Technique Optimization
  • Operational Efficiency and Safety
  • Task Monitoring
  • Job Assignments
  • Quality Control
  • POS Transactions
  • Team Member Motivation
  • Strategic Planning

References

References available upon request

Timeline

Pharmacy Technician

Rite Aid
02.2024 - 06.2025

Sales Floor Associate

Spirit Halloween LLC
09.2023 - 11.2023

Team Lead

Panera Bread LLC
10.2020 - 08.2023

Food Service Worker

Cantina 62
02.2020 - 10.2020

Two Years Of College Experience - History Education, General Education

Buffalo State College

High School Diploma -

Hutchinson Central Technical High School

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