ALYSSA MOSSI
Uniontown,OH
Summary
Accomplished Sales Manager offering 10+ years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Lead Manager
Coach
11.2019 - Current
- Promoted exceptional customer service by engaging clients on sales floor.
- Analyzed sales data to set expectations and assess potential areas of growth.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Effectively coached team members to reach weekly and monthly sales goals.
- Mentored sales team in applying effective sales techniques and delivering a personalized customer service.
- Proposed new ideas and concepts to enhance merchandise displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Retail Assistant Manager
Altar'd State
06.2016 - 03.2018
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
- Audited store operations and records under management direction and resolved discrepancies.
Assistant Manager
DSW-Designer Shoe Warehouse
07.2012 - 06.2016
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for each phase of development
- Supported senior management in implementing and upholding store policies and procedures.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Arranged consistent shelves, bins, and racks 4 locations by following established planograms.
Education
Associate of Applied Science - Dental Assisting
05.2024
Associate of Arts - Fine Arts
Skills
- Effective Retail Sales Manager
- Cross-Cultural Sales
- Attention to Detail
- Product Knowledge
- Customer Outreach
- Inventory Tracking and Management
- Merchandising Oversight
- Driving Business Growth
- Teamwork and Collaboration
- Active Listening
- Critical Thinking
- Interpersonal Communication
Certification
- CPR/BLS Certified
Timeline
Sales Lead Manager - Coach
11.2019 - Current
Retail Assistant Manager - Altar'd State
06.2016 - 03.2018
Assistant Manager - DSW-Designer Shoe Warehouse
07.2012 - 06.2016
Stark State College - Associate of Applied Science, Dental Assisting
Kent State University - Associate of Arts, Fine Arts