Alyssa M Saenz
San Antonio
Summary
Recent acceptance to The University of Incarnate Word Feik School of Pharmacy with foundational knowledge as a pharmacy technician and hands-on experience gained through academic achievements and five years of service. I am prepared to start career and make meaningful impact in my community by providing sufficient patient-centered care.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
HEB Pharmacy
03.2023 - Current
- Improved community service by collaborating with technicians and pharmacists.
- Optimized inventory management by maintaining stock levels and rotation.
- Resolved inquiries from customers and healthcare providers via phone calls.
- Streamlined pharmacy operations by assisting with medication dispensing and labeling.
Pharmacy Customer Service Representative
HEB Pharmacy
05.2020 - 05.2023
- Enhanced customer satisfaction through effective communication and prescription readiness.
- Guided customers in selecting pharmacist-recommended over-the-counter products.
- Facilitated smooth cash and card transactions for accurate prescription pickups.
- Educated customers on discount card options for affordable medication access.
Education
Ph.D. - Pharmacy
University of Incarnate Word Feik School of Pharmacy
San Antonio, TX05-2029
Associate of Science - Chemistry
Del Mar College
Corpus Christi, TX12-2024
Associate of Science - Biology
Del Mar College
Corpus Christi, TX12-2024
Associate of Applied Science - Pharmacy Technician
Del Mar College
Corpus Christi, TX12-2022
Skills
- Problem-solving skills
- Dependable and responsible
- Workflow optimization
- Friendly, positive attitude
Timeline
Pharmacy Technician
HEB Pharmacy
03.2023 - Current
Pharmacy Customer Service Representative
HEB Pharmacy
05.2020 - 05.2023
Ph.D. - Pharmacy
University of Incarnate Word Feik School of Pharmacy
Associate of Science - Chemistry
Del Mar College
Associate of Science - Biology
Del Mar College
Associate of Applied Science - Pharmacy Technician
Del Mar College