Summary
Overview
Work History
Education
Skills
Qualifications
Timeline
Generic

Alyssa Neighbor

Westland

Summary

Achieved personal growth through active participation in diverse work environments. Drove team success by fostering collaboration and innovation. Established a foundation for leadership by mentoring peers and sharing knowledge.

Overview

10
10
years of professional experience

Work History

CSA REPRESENTATIVE

Amazon.com
Westland, MI
10.2016 - 05.2026
  • Answering customer service calls about anything related to Amazon.com. Helping with orders, tracking, unknown charges, and technical difficulties with devices, the app, or video. Being customer obsessed.

Medical Assistant

Middlebelt Medical Center
08.2018 - 04.2019
  • Answering phones, scheduling patients, medical billing, talking with insurances, taking patients back.

Education

Phlebotomy Career Training - Phlebotomy Technician

Garden City, MI

Diploma - undefined

John Glenn High School
Westland, MI

No Degree - Health And Science

Wayne County Community College
Detroit, MI

Skills

  • Achieved high levels of customer satisfaction through effective service delivery Enhanced team performance by applying knowledge of Amazon systems Championed a customer-obsessed approach to service Demonstrated leadership capabilities in guiding team members Excelled in Microsoft Word, PowerPoint, and Excel applications Maintained a typing speed of 72 words per minute Exhibited strong self-drive in achieving personal and team objectives

Qualifications

  • Been a customer service representative for 10 years
  • Professional mannerisms
  • Great grammer
  • Speaks well
  • Highly motivated

Timeline

Medical Assistant

Middlebelt Medical Center
08.2018 - 04.2019

CSA REPRESENTATIVE

Amazon.com
10.2016 - 05.2026

Phlebotomy Career Training - Phlebotomy Technician

Diploma - undefined

John Glenn High School

No Degree - Health And Science

Wayne County Community College
Alyssa Neighbor