Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Synergy Manager
Conservice Utility Management & Billing
05.2019 - 12.2020
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed approximately 40 incoming calls, emails, and faxes per day from clients and team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Established effective communication among team members for enhanced collaboration and successful project completion.
Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment throughout project lifecycles.
Discrete Mathematics Tutor
Utah State University
09.2016 - 01.2019
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles for 3 different courses.
Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
Office Secretary
Lindley Construction
02.2015 - 09.2015
Enhanced office efficiency by implementing new organization and filing systems.
Streamlined communication between departments, facilitating better collaboration and productivity.
Reduced office supply costs through diligent inventory management and vendor negotiations.
Contributed to positive work environment by maintaining professional demeanor and offering assistance when needed.
Improved document management processes by digitizing paper records into easy-to-navigate system.
Education
Bachelor of Science - Mathematics Education
Utah State University
Logan, UT
05.2019
Skills
Performance Management
Expense Tracking
Cross-Functional Teamwork
Time Management
Database entry
File Management
Technical Support
Timeline
Synergy Manager
Conservice Utility Management & Billing
05.2019 - 12.2020
Discrete Mathematics Tutor
Utah State University
09.2016 - 01.2019
Office Secretary
Lindley Construction
02.2015 - 09.2015
Bachelor of Science - Mathematics Education
Utah State University
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