Alyssa O'Bryant
Cincinnati,OH
Summary
Well-qualified Human Resources Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Additionally, a well verse 8 year Certified Medical Assistant with experience in customer service and maintaining confidential information of those being served.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Hamilton County Education Service Center
09.2023 - Current
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Developed and coordinated employee training programs to improve productivity and performance.
Handicap Coordinator
Sheakley Uniservice
05.2022 - 09.2023
- Managed 800 plus of medical claims on daily basis.
- Monitored and updated claims status in claims processing system.
- Identified and resolved discrepancies between patient information and claims data.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Analyzed information gathered by investigation and report findings and recommendations.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Organized, planned and documented materials for medical worker compensation claims.
- Maintained claims data in SIMS systems.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Researched claims and incident information to deliver solutions and resolve problems.
National Certified Medical Assistant
City Of Cincinnati-Health Department
08.2018 - 12.2021
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained detailed records of test results by entering data and patient information into computer.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared and administered medications to alleviate patient symptoms.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
Associate of Science - Health Sciences
Cincinnati State Technical And Community College
Cincinnati, OH08.2016
High School Diploma -
Diamond Oaks Career Development Center
Cincinnati, OH06.2006
High School Diploma -
North College Hill High School
Cincinnati, OH06.2006
Skills
- Recruiting
- Benefits Administration
- Project Management
- Time Management
- Clear Communication
- Standards Compliance
- Conflict Resolution
- Flexibility and Adaptability
- Problem Anticipation and Resolution
- Completing Insurance Forms
- Understanding Customer Needs
- Creative Problem Solving
Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceWork from home optionTeam Building / Company RetreatsCompany CultureCareer advancementHealthcare benefitsPaid sick leavePaid time offPersonal development programsCertification
- CMA - Certified Medical Assistant
Participant and Head coach of National Double Dutch Championship team
Participated for 12 years in Double dutch competitions and competed against teams across the world.
Became head coach of my very own team to lead them to 3 national championships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Specialist
Hamilton County Education Service Center
09.2023 - Current
Handicap Coordinator
Sheakley Uniservice
05.2022 - 09.2023
National Certified Medical Assistant
City Of Cincinnati-Health Department
08.2018 - 12.2021
Associate of Science - Health Sciences
Cincinnati State Technical And Community College
High School Diploma -
Diamond Oaks Career Development Center
High School Diploma -
North College Hill High School
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