ALYSSA OJEDA
staten island
Summary
Results-oriented Sales Associate with extensive experience in customer service, claims processing, and patient care support. Delivers timely resolutions that enhance customer satisfaction while effectively multitasking in fast-paced environments. Skilled in fostering positive client interactions and streamlining operations to drive efficiency.
Overview
5
5
years of professional experience
Work History
Medical Billing Coder
RTR FINANCIAL SERVICES
staten island
01.2023 - 01.2024
- Tracking submitted claims to ensure they are processed promptly and following up on any denials, rejections, or unpaid claims.
- This may involve investigating reasons for claim denials and resubmitting corrected claims.
- Accurately assigning medical codes to diagnoses and procedures according to established coding guidelines to ensure proper billing.
Veterinary Assistant
FOREST ANIMAL HOSPITAL
staten island
01.2022 - 01.2023
- Assist doctor and other staff with care of patients which includes completing patient treatments, helping in exam room, restrain pets of all sizes and temperaments, preparing patients for surgery, assisting in surgery and care for all surgical materials and equipment.
- Ensure the cleanliness of the facility.
Cashier
PETSMART
Staten Island
01.2021 - 01.2023
- Provides a positive customer experience with fair, friendly and courteous service.
- Registers sales, stocking items, provides customer service on phone and in person.
CDS product demonstrator
COSTCO WHOLESALES
01.2020 - 01.2021
- Promote and share samples and information about products with Costco members.
- Providing excellent customer service by interacting with customers and management in a friendly, enthusiastic manner.
Bakery Clerk
ACME MARKETS
01.2019 - 01.2020
- Delivered fast, friendly customer service while ensuring compliance with food safety and sanitation standards.
- Assisted customers with special orders, packaged and labeled baked goods, and monitored product dates to maintain quality.
Education
High School Diploma -
New Ventures Charter School
Staten Island, NY01-2021
Skills
- Claims processing
- Records management
- Compliance adherence
- Data entry accuracy
- Reporting documentation
- Attention to detail
- Patient care support
- Time management
- Planning and organization
- Multitasking
- Team collaboration
- Problem solving
- Effective communication
Timeline
Medical Billing Coder
RTR FINANCIAL SERVICES
01.2023 - 01.2024
Veterinary Assistant
FOREST ANIMAL HOSPITAL
01.2022 - 01.2023
Cashier
PETSMART
01.2021 - 01.2023
CDS product demonstrator
COSTCO WHOLESALES
01.2020 - 01.2021
Bakery Clerk
ACME MARKETS
01.2019 - 01.2020
High School Diploma -
New Ventures Charter School