Alyssa Olivero
Fontana
Overview
5
5
years of professional experience
Work History
Patient Access Representative
San Antonio Regional Hospital
10.2022 - 11.2023
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Hostess
Buca di Beppo
06.2021 - 10.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Crew Leader
Sonic Drive-In
06.2020 - 11.2020
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Delegated daily tasks to team members to optimize group productivity.
Caregiver
Care.com Inc
04.2019 - 05.2020
- Provided dedicated childcare during parents' working hours, ensuring a safe and supportive environment.
- Managed daily nutrition by preparing and feeding healthy meals and snacks.
- Maintained a clean and sanitized household and play environment.
- Supervised outdoor recreation and physical activities to encourage healthy development and play.
Education
Nursing
Citrus College
Glendora, CAHigh School Diploma -
Claremont High School
ClaremontSkills
- Customer service, Communication skills, Pre-Admission Requests, Patient Education, Registration and Admission, Time management
Timeline
Patient Access Representative
San Antonio Regional Hospital
10.2022 - 11.2023
Hostess
Buca di Beppo
06.2021 - 10.2022
Crew Leader
Sonic Drive-In
06.2020 - 11.2020
Caregiver
Care.com Inc
04.2019 - 05.2020
Nursing
Citrus College
High School Diploma -
Claremont High School