Competent Medical Office Associate with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Epic and experienced in fast-paced work environments.
Overview
8
8
years of professional experience
Work History
Medical Office Associate
Atlantic Health System, Morristown Medical Center
Morristown, NJ
08.2022 - Current
Communicated effectively with other staff members regarding patient care plans.
Answered telephones and directed calls to appropriate medical or administrative staff.
Registered patients and scheduled appointments via phone and in person.
Scheduled biopsy appointments and communicated with patients regarding pre-procedure instructions.
Patient Access Representative
Atlantic Health System
Morristown, NJ
09.2020 - 08.2022
Provided excellent service to patients and healthcare professionals while managing scheduling and registration.
Demonstrated strong organizational skills by accurately entering patient information into the electronic health record system.
Assisted with training new employees on proper scheduling methods and techniques.
Server
Soprano's Pizzeria & Ristorante
Totowa, NJ
09.2016 - 08.2020
Assisted with training new waitstaff members.
Responded efficiently to guest inquiries and complaints in a professional manner.
Provided exceptional service to high volume of daily customers.
Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
Education
Associate of Science - Public Health
Passaic County Community College
Paterson, NJ
Skills
Interpersonal skills
Training experience
Phone and Email Etiquette
Multitasking and Organization
Patient Scheduling
Knowledge of medical terminology
Timeline
Medical Office Associate
Atlantic Health System, Morristown Medical Center
08.2022 - Current
Patient Access Representative
Atlantic Health System
09.2020 - 08.2022
Server
Soprano's Pizzeria & Ristorante
09.2016 - 08.2020
Associate of Science - Public Health
Passaic County Community College
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