Alyssa Ortiz-Alberto
Raleigh,NC
Summary
Detail-oriented business administration student specializing in HR management with customer service and administrative coordination experience. Proven ability to excel under pressure in fast-paced environments while maintaining professionalism. Exceptional communication skills foster effective team collaboration and a positive work atmosphere. Committed to leveraging academic knowledge and practical experience to contribute meaningfully in dynamic settings.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Raleigh Endocrine
Raleigh, NC
01.2025 - Current
- Coordinate patient care by scheduling appointments, managing calendars, and supporting daily clinic operations
- Verify insurance information and assist with referral and authorization processes
- Communicate professionally with patients, providers, and staff to ensure efficient workflow
- Maintain accurate patient records while upholding confidentiality and organizational standards
Cashier/Line Worker
Village Deli & Grill
Raleigh, NC, USA
11.2022 - 01.2025
- Delivered consistent customer service in a fast-paced, high-volume environment
- Worked collaboratively with team members to ensure efficient service and operations
- Managed cash transactions accurately while maintaining attention to detail
Education
High school diploma -
Southeast Raleigh High School
05.2023
Associate of Applied Science - Business Administration And Management
Wake Technical Community College
Raleigh, NCSkills
- Appointment Scheduling
- Administrative & Organizational Skills
- Insurance Verification
- Professional Communication
- Team Collaboration
- Critical Thinking
- Time Management
Detail-oriented
Collaborative skills
Languages
Spanish
Professional Working
Timeline
Patient Care Coordinator
Raleigh Endocrine
01.2025 - Current
Cashier/Line Worker
Village Deli & Grill
11.2022 - 01.2025
High school diploma -
Southeast Raleigh High School
Associate of Applied Science - Business Administration And Management
Wake Technical Community College