Maren Bettis
Koch & Carlisle Plastic Surgery
West Des Moines,IA
12
years of professional experience
Detail-oriented Executive Administrative Professional with 8+ years of experience in high-level administrative and operational support across healthcare, nonprofit, and business sectors. Manages complex calendars, coordinates meetings, maintains confidentiality, and prepares reports to advance executive priorities. Builds productive relationships through strong communication and organizational skills.
Work History
Patient Care Coordinator
2 Years 11 Months- Provide executive-level administrative and operational support to three physicians, ensuring efficient management of clinical and surgical schedules.
- Coordinate complex calendars, appointments, surgeries, and meetings while proactively resolving scheduling conflicts and competing priorities.
- Prepare accurate procedure estimates, insurance authorizations, and confidential patient documentation while maintaining strict privacy standards.
- Manage vendor relationships and oversee procurement and delivery of surgical implants and medical devices to support uninterrupted patient care.
- Respond to patient inquiries and resolve concerns professionally, contributing to a positive patient experience and service excellence.
- Serve as a backup resource across administrative functions to support departmental continuity and workflow demands.
Administrative Assistant
2 Years 11 Months- Maintained detailed patient records and documentation with a high degree of accuracy and confidentiality.
- Coordinated pre-operative and post-operative scheduling, ensuring effective communication between patients, physicians, and care teams.
- Balanced multiple priorities in a fast-paced healthcare environment while consistently delivering exceptional customer service.
- Supported office operations through administrative assistance, documentation management, and communication coordination.
Campaign Assistant
5 Years 7 Months- Coordinated events, tracked project progress, and provided administrative support to streamline campaign management.
- Developed communications, newsletters, and stakeholder materials to strengthen donor engagement.
- Facilitated large-scale fundraising events, community outreach initiatives, and volunteer coordination to maximize community involvement.
Campaign Development Specialist
5 Years 7 Months- Managed logistics, scheduling, and coordination for fundraising campaigns, executive meetings, and stakeholder events.
- Developed and executed regional marketing and communication initiatives that increased donor engagement and campaign visibility. Partnered with directors and campaign leadership to achieve annual fundraising and organizational goals.
- Prepared reports, tracked campaign performance metrics, and maintained accurate financial and operational records.
- Coordinated relationships with sponsors, vendors, volunteers, donors, patients, and community partners to support organizational objectives.
- Oversaw bookkeeping, administrative documentation, and operational processes supporting multiple concurrent campaigns.
- Streamlined event planning and vendor management activities to ensure successful execution of fundraising initiatives.
Patient Access Representative
5 Months- Coordinated patient registration and scheduling to ensure accurate data entry and compliance with privacy regulations.
- Maintained confidential records while delivering exceptional customer service in a fast-paced healthcare setting.
- Managed patient registration processes to ensure accurate and timely data entry.
- Coordinated insurance verification and eligibility checks for incoming patients.
- Assisted in resolving patient inquiries, enhancing overall satisfaction and experience.
Office Assistant
3 Years 7 Months- Provided administrative support through document management, customer communications, payment processing, and records maintenance to facilitate office operations.
- Provided administrative support including document management, customer communications, payment processing, and records maintenance.
- Resolved tenant concerns professionally while supporting customer retention and satisfaction initiatives.
- Managed incoming calls, correspondence, and office workflow priorities to ensure effective communication and timely task completion.
Education
Bachelor of Science - Community & Public Health
No Degree - Liberal Arts And Sciences
Skills
HIPAA compliance
Insurance verification
Patient scheduling
Appointment scheduling
Scheduling
Office administration
Organizational skills
Attention to detail
Appointment management
Relationship building
Critical thinking skills
Calm and effective under pressure
Timeline
Patient Care Coordinator
Koch & Carlisle Plastic Surgery
09.2023 - CurrentRead More
Administrative Assistant
Koch & Carlisle Plastic Surgery
09.2023 - CurrentRead More
Patient Access Representative
Mercy Medical Center
06.2018 - 11.2018Read More
Campaign Assistant
Leukemia and Lymphoma Society
01.2018 - 08.2023Read More
Campaign Development Specialist
Leukemia & Lymphoma Society
01.2018 - 08.2023Read More
Office Assistant
Kading Properties
11.2014 - 06.2018Read More
Des Moines Area Community College
No Degree from Liberal Arts And Sciences
Read More
Iowa State University
Bachelor of Science from Community & Public Health
Read More