Alyssa Patterson
San Diego,CA
Summary
Experienced restaurant employee with over 7 years of experience in numerous different environments. Proven ability to thrive in high-volume, high-stress environments while maintaining service quality. Excellent customer service communication skills and experience cultivating close relationships with regular customers.
Hardworking, fast learning employee with multitasking and memory retention abilities useful to exceed sales targets and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Runaway Island Beach Bar And Grill
Panama City Beach, FL
12.2022 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously in a high-volume restaurant without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/ Bartender
Hooters
Kennesaw, GA
09.2020 - 11.2022
- Cultivated warm and engaging relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server/ Hostess/ Food Runner
Buffalos Cafe
Woodstock, GA
11.2018 - 10.2022
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
Education
Some College- (No Degree) - Pre-medicine
College Of Coastal Georgia
Brunswick, GAHigh School Diploma -
Kell High School
Marietta, GA05.2020
Skills
- Exceptional customer service
- High volume dining
- Guest engagement
- Memory retention
- Suggestive selling
- Service prioritization
Timeline
Server
Runaway Island Beach Bar And Grill
12.2022 - 10.2024
Server/ Bartender
Hooters
09.2020 - 11.2022
Server/ Hostess/ Food Runner
Buffalos Cafe
11.2018 - 10.2022
Some College- (No Degree) - Pre-medicine
College Of Coastal Georgia
High School Diploma -
Kell High School