Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Peppers

Cullman,AL

Summary

With a work history starting at age 16, I have gained diverse experiences and seized numerous opportunities. These experiences have honed my skills in delivering exceptional customer service, navigating interactions with individuals from various backgrounds, managing business operations, expanding my vocabulary, and cultivating a reputation as a dependable and efficient employee.

Overview

9
9
years of professional experience

Work History

Overnight Stocking

Walmart
09.2022 - 10.2024
  • Stock all freight & ensure it is stored correctly on shelves or in the back room.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Customer Service Representative

Domino’s Pizza
01.2019 - 08.2021
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Implemented and developed customer service training processes.
  • Promptly responded to inquiries and requests from prospective customers.

Shift Manager

Wendy's
04.2016 - 05.2018
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma
Albertville, AL
05.2017

Skills

4 years of Customer Service experience

1 year Management experience

1 year Warehouse experience

Fast-paced

Phone Etiquette

Typing

Microsoft Word

Timeline

Overnight Stocking

Walmart
09.2022 - 10.2024

Customer Service Representative

Domino’s Pizza
01.2019 - 08.2021

Shift Manager

Wendy's
04.2016 - 05.2018

High School Diploma
Alyssa Peppers