Alyssa Perez
Sylmar,CA
Summary
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Server
Tom's Burgers
Lancaster, CA
06.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cashier
Party City
Palmdale, CA
07.2021 - 06.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
Education
High School Diploma -
Lancaster High School
Lancaster, CA06-2023
Timeline
Server
Tom's Burgers
06.2023 - Current
Cashier
Party City
07.2021 - 06.2023
High School Diploma -
Lancaster High School
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