Alyssa Perez
Oxnard,CA
Summary
Upbeat, customer-focused Sales Associate with almost 2 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
1
year of professional experience
Work History
Beauty Advisor
Ulta
Oxnard, CA
10.2023 - Current
- Ensured that all displays were neat and organized at all times.
- Created a positive shopping experience for each customer through effective communication skills.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Updated customer records in database software program accurately.
- Recommended merchandise based on expert product knowledge and client preferences.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Associate of Arts - Art
Ventura College
Ventura, CA08-2034
Skills
- Payment Processing
- Customer Needs Assessment
- Products knowledge
- Sales proficiency
- Customer Engagement
- Customer Service
- Relationship Building
- Returns processing
- Sales expertise
- Client Relationship Building
- Retail experience
- Upselling strategies
Timeline
Beauty Advisor
Ulta
10.2023 - Current
Associate of Arts - Art
Ventura College