Alyssa Persaud
St. Cloud,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Casino Sales and Support
Carnival Cruise Lines
10.2023 - Current
- Analyzed data trends to identify areas for improvement, implementing process changes that led to increased efficiency in operations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
Brand Operations Supervisor
Victoria Secret
03.2017 - 10.2023
- Created compelling visual assets for various marketing channels, enhancing overall brand image among target audiences.
- Collaborated with cross-functional teams to deliver cohesive brand messaging across all platforms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Cashier Supervisor
Adidas
05.2014 - 03.2017
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Education
Associate of Arts -
Seminole State College of Florida
Sanford, FL03.2017
Skills
- Team Development
- Customer Relationship Management
- Problem Resolution
- Employee Relations
- Idea Development and Brainstorming
- Performance Evaluations
Timeline
Casino Sales and Support
Carnival Cruise Lines
10.2023 - Current
Brand Operations Supervisor
Victoria Secret
03.2017 - 10.2023
Cashier Supervisor
Adidas
05.2014 - 03.2017
Associate of Arts -
Seminole State College of Florida