Alyssa Pointer
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed employee with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping business moving smoothly. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Control Officer
Atascosa County Juvenile Justice Center
07.2022 - Current
- Collected, arranged, and input information into database system.
- Skilled at working independently and collaboratively in a team environment.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Inspected plant activities on screens and computers to identify and troubleshoot issues.
- Documented daily activities in internal system and submitted timely shift reports.
Esports Team Manager
The Jungle
11.2022 - 04.2023
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Marketing Manager
Team Eros
09.2022 - 01.2023
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed workflow between staff, coordinating documents and creative material distribution.
Retail Sales Associate Cashier
Cavenders Western Store
05.2021 - 01.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Connected with customers to support positive transaction experiences and address service concerns.
Cashier
South Texas Farm And Ranch
06.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Arts - Game Development: Production
Northwest Vista College
San Antonio, TX01.2025
High School Diploma -
Taft High School
San Antonio, TX06.2019
Skills
- Persuasion Techniques
- Time Management
- Microsoft Word
- Microsoft Excel
- Sales and Marketing
- Cash Register Operation
- Product and Service Sales
- Money Handling
- Customer Service
- Works Well Under Stress
Certification
CPR Cert.
TABC Cert.
Timeline
Esports Team Manager
The Jungle
11.2022 - 04.2023
Marketing Manager
Team Eros
09.2022 - 01.2023
Control Officer
Atascosa County Juvenile Justice Center
07.2022 - Current
Retail Sales Associate Cashier
Cavenders Western Store
05.2021 - 01.2022
Cashier
South Texas Farm And Ranch
06.2019 - 10.2019
Associate of Arts - Game Development: Production
Northwest Vista College
High School Diploma -
Taft High School
CPR Certified
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