Alyssa Quintanilla
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate, with a solid background in talent acquisition, customer satisfaction and event management. Strong analytical skills and committed to implementing high levels of operational efficiency.
Overview
6
6
years of professional experience
Work History
National Sales Recruiter
Pursuit Sales Solutions
02.2022 - Current
- Top Gun Program Q1 2023
- Averaging 127% to Quota
- Conducting 25+ cold calls per day
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
Marketing, Sales & Events Coordinator
Rosewood Mansion on Turtle Creek
04.2021 - 02.2022
- Develop and create marketing material for events to preserve the hotel's highly reputable brand standard
- Prepare daily, weekly & monthly reports that showcase marketing, sales and event volume numbers
- Establish and maintain relationships with both new and existing clients to ensure a high-end experience
- Generated over $500,000 in new event revenue for Rosewood Mansion through outbound calls to new customers
Assistant Operations Manager
Hyatt Hotels
01.2020 - 04.2021
- Member of Hyatt's premier management training program that included immersive rotations of department experience within Food & Beverage, Housekeeping and Front Office
- Lead daily pre-shift and weekly departmental meetings to ensure organizational efficiency amongst each staff department
- Managed the implementation and training of new COVID health & safety protocols, including re-orientation for 120+ team members to ensure customer satisfaction and wellbeing
Events Chair of Executive Team
Wine Forum of Oklahoma Stillwater
08.2018 - 04.2019
- Oversaw logistics and vendor management for one of the largest annual wine events in Oklahoma
- Developed relationships with event vendors to negotiate lower pricing for catering
- Planned and managed Gala Dinner with 250+ attendees
Front of House Manager
Karsten Creek Golf Club Stillwater
06.2017 - 12.2019
- Lead and oversaw the prestigious club's restaurant operations team, consisting of 20+ employees
- Consistently upsold members on wine and liquor as a beverage product expert
- Provided exceptional customer service throughout members' dining experience
Education
Bachelor of Science - Business Administration
Oklahoma State University
Skills
- Sales Forecasting & Reporting
- Operational Efficiency
- Employee Training & Development
- Leadership
- Event Management
- B2C Marketing
- Sales Campaigns
- Conduct Orientations and Training
- Sales Management
- Sales Recruiting
Timeline
National Sales Recruiter
Pursuit Sales Solutions
02.2022 - Current
Marketing, Sales & Events Coordinator
Rosewood Mansion on Turtle Creek
04.2021 - 02.2022
Assistant Operations Manager
Hyatt Hotels
01.2020 - 04.2021
Events Chair of Executive Team
Wine Forum of Oklahoma Stillwater
08.2018 - 04.2019
Front of House Manager
Karsten Creek Golf Club Stillwater
06.2017 - 12.2019
Bachelor of Science - Business Administration
Oklahoma State University
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