Alyssa Ramirez
Retail Associate
El Paso,TX
Summary
Reliable retail associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Server
Applebee's Neighborhood Grill
El Paso, TX
06.2020 - 12.2020
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Tutor
Pebble Hills AVID Program
El Paso, TX
08.2019 - 04.2020
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Helped students prepare for routine and standardized tests, including college entrance exams.
- Stressed importance of good study habits and developed homework schedules, encouraging students to create personalized study plans.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Spearheaded group tutoring sessions to help students struggling in similar areas.
- Maintained detailed files and created charts tracking students learning progress.
Education
Associate of Arts - Psychology
El Paso Community College
El Paso, TX 08.2020 - Current
High School Diploma -
Pebble Hills High School
07.2016 - 07.2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Sales expertise
undefinedTimeline
Associate of Arts - Psychology
El Paso Community College
08.2020 - Current
Server
Applebee's Neighborhood Grill
06.2020 - 12.2020
Tutor
Pebble Hills AVID Program
08.2019 - 04.2020
High School Diploma -
Pebble Hills High School
07.2016 - 07.2020
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