Summary
Overview
Work History
Education
Skills
Community Service
ADDITIONAL EMPLOYMENT
Certification
References
Timeline
Generic

Alyssa Ramirez

San Antonio,TX

Summary

Dynamic, detail-oriented professional with extensive experience as Chiropractic Assistant at Comprehensive Chiropractic & Osteopathy. Demonstrates expertise in insurance verification and patient care, ensuring compliance with HIPAA regulations. Recognized for enhancing patient satisfaction through effective communication and efficient appointment scheduling, contributing to improved patient outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Chiropractic Assistant

Comprehensive Chiropractic & Osteopathy
10.2023 - 05.2025
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information, and upholding confidentiality standards.
  • Promoted a welcoming atmosphere by greeting patients warmly upon arrival, and addressing their concerns promptly.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Submit and track insurance claims, including chiropractic-specific coding (e.g., ICD-10, CPT).
  • Accurately input patient data into electronic medical records (EMR) systems.
  • Communicate with law offices representing patients to coordinate documentation, billing, and case updates.
  • Skilled in verifying patient insurance coverage, including chiropractic benefits, MVA-related claims (PIP, third-party), and coordinating with insurance adjusters and attorneys to ensure accurate billing and documentation.

Medical Assistant

Comprehensive Primary Care Group
05.2023 - 10.2023
  • Greeted and checked in patients, collected demographic and insurance information, and ensured accurate entry into the electronic medical record (EMR) system.
  • Verified insurance eligibility and benefits, including Medicaid, Medicare, and private plans; obtained prior authorizations when required.
  • Scheduled appointments for multiple providers, including routine physicals, chronic disease follow-ups, and urgent care visits.
  • Managed multi-line phone system, directed patient inquiries, and triaged non-clinical messages to the appropriate staff.
  • Collected copayments, processed payments, and reconciled daily transaction logs.
  • Maintained organized, HIPAA-compliant patient records and assisted with medical chart preparation.
  • Coordinated referrals to specialists and imaging facilities, ensuring timely processing and patient follow-up.
  • Assisted with prescription refill requests by routing them to providers and communicating with pharmacies.
  • Supported clinical staff with faxing, scanning, and uploading lab results and patient forms.
  • Provided excellent customer service by resolving scheduling conflicts, answering insurance questions, and supporting patients through the care process.

Education

Bachelor of Science - Public Health, Concentration in Health Services

The University of Texas At San Antonio
San Antonio, TX
08.2025

Skills

  • Patient care
  • Insurance verification
  • Telephone etiquette
  • HIPAA compliance
  • Electronic medical records
  • Appointment scheduling

Community Service

  • CBC VBS Summer Camp, Volunteer, 2022-07
  • Senior Citizen Thanksgiving Meal Event, Volunteer, 2023-11
  • San Antonio Food Bank, Volunteer, 2024-08, 2024-09

ADDITIONAL EMPLOYMENT

  • Sales Associate, Journeys, San Antonio, TX May 2019 – September 2022
  • Hostess, Chuys, San Antonio, TX September 2020 – January 2022
  • Hostess/Waitress, Sushihana, San Antonio, TX January 2022 – Present

Certification

  • Notary Public Commission, Expires in July 2029

References

References available upon request.

Timeline

Chiropractic Assistant

Comprehensive Chiropractic & Osteopathy
10.2023 - 05.2025

Medical Assistant

Comprehensive Primary Care Group
05.2023 - 10.2023

Bachelor of Science - Public Health, Concentration in Health Services

The University of Texas At San Antonio

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