Alyssa Reid
Galloway,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Front Desk Administrator
Vision Professionals
Grove City, OH
09.2024 - Current
- Managed front desk operations to ensure efficient patient check-in process.
- Coordinated appointment scheduling and maintained calendars for medical staff.
- Assisted patients with inquiries regarding available services and procedures.
- Maintained accurate patient records within electronic health record systems.
- Directed incoming calls to appropriate staff members for timely responses.
- Executed administrative tasks including filing, data entry, and document scanning.
- Handled secure documents discreetly, prioritizing confidentiality.
Document Specialist
Germain Hyundai of Columbus
Columbus, OH
08.2016 - 07.2024
- Managed organization and filing of customer records and service reports.
- Provided exceptional customer service to enhance client satisfaction.
- Greeted customers with friendly service to foster positive interactions.
- Ensured confidentiality of sensitive information throughout documentation processes.
- Reviewed documents for accuracy, completeness, and regulatory compliance.
- Prepared documents for scanning and indexing in document management system.
- Maintained safe work environment by adhering to security protocols.
- Trained new cashiers on register procedures and effective customer interactions.
Education
High School Diploma -
Westland High School
Galloway, OH06-2016
Skills
- Electronic health records management
- Appointment scheduling and data entry
- Customer service excellence
- Confidentiality and privacy compliance
- Document organization and management
- Guest check-in and check-out processes
- Attention to detail
- Point of sale systems
- Cash handling
- Record keeping
Timeline
Front Desk Administrator
Vision Professionals
09.2024 - Current
Document Specialist
Germain Hyundai of Columbus
08.2016 - 07.2024
High School Diploma -
Westland High School
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