Alyssa Reynolds
Pittsburgh,PA
Summary
I am a hardworking professional with proven relationship-building and time management skills in fast-paced environments. I am responsive to dynamic operating conditions and am eager to learn and experience more.
I will be eligible to sit for the CPA May 2027
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Pittsburgh, PA
02.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Planetarium Assistant
Penn State Behrend
Erie
09.2023 - 01.2024
- Helped set up the planetarium for shows, such as setting planets and ensuring any videos were in the right place.
- Organize the exhibits in the waiting room, find new exhibits, and help customers during their visit.
- Greeted visitors, clients, and guests in a professional manner.
Food Runner
BRGR
Pittsburgh, PA
06.2022 - 01.2023
- Worked closely with the kitchen staff to ensure each dish was prepared correctly and delivered to the correct tables.
- Assisted in garnishing dishes and verifying the quality and presentation of each plate before it reached the customers.
- Organized food orders and ensured the accuracy of items served to customers.
- Delivered food to guests promptly, while following safety protocols.
Sales Representative
Offline by Aerie
Pittsburgh, PA
07.2022 - 01.2022
- Maintained the store's visual presentation, ensuring that merchandise was neatly displayed and organized.
- Handled cash and operated the point-of-sale system.
- Processed transactions accurately and handled payments.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
Some College (No Degree) - Accounting
Penn State Behrend
Erie, PA05-2027
High School Diploma -
Mount Lebanon High School
Pittsburgh, PA06-2023
Skills
- Google Workspace
- Dropbox
- Customer service
- Collaboration
- Communication
- Problem-solving
- Excel
- Guest relations management
- Service prioritization
- Strong work ethic
STRENGTHS
- Organizational Skills
- Proven ability to manage multiple tasks
- Communication Skills
- Strong verbal and written communication
- Collaboration
- Ability to work with groups of many people
Volunteer Experience
- Mogielski Foundation, Rachel Mogielski's Outing, 2018, Present, I work once a year for a golf outing that raises money and awareness for juvenile diabetes.
- Mount Leabanon Soccer, Mount Lebanon Youth Soccer Camp, 2019, 2022, For a week I helped teach the youth of my neighborhood essential skills for soccer along with communication and teamwork skills.
References
References available upon request.
Timeline
Planetarium Assistant
Penn State Behrend
09.2023 - 01.2024
Server
Texas Roadhouse
02.2023 - Current
Sales Representative
Offline by Aerie
07.2022 - 01.2022
Food Runner
BRGR
06.2022 - 01.2023
Some College (No Degree) - Accounting
Penn State Behrend
High School Diploma -
Mount Lebanon High School
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