Alyssa Rivera
Zion,IL
Summary
Dynamic and results-oriented professional with extensive experience in retail operations, notably with Aldi Foods. Excelled in customer service and cash handling, enhancing store efficiency and customer satisfaction. Demonstrated proficiency in retail management and a commitment to excellence, achieving significant improvements in store ambiance and transaction accuracy.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Lead Sales Associate
Aldi Foods
01.2023 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Stocker
Howard Beauty Supply
03.2022 - 07.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Cashier
Dollar Tree
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Quest Food Management Service
11.2018 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
CICS ChicagoQuest
Chicago, Illinois06-2017
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
Timeline
Lead Sales Associate
Aldi Foods
01.2023 - Current
Stocker
Howard Beauty Supply
03.2022 - 07.2022
Cashier
Dollar Tree
02.2022 - 07.2022
Cashier
Quest Food Management Service
11.2018 - 05.2019
High School Diploma -
CICS ChicagoQuest
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