Alyssa Rivera
Hialeah,FL
Summary
Dynamic and highly reliable bartender with extensive experience at Woodys Backyard Grill, excelling in cocktail preparation and customer service. Proven ability to develop loyal clientele through engaging interactions and outstanding service. Skilled in cash handling and inventory management, contributing to a positive team environment during high-volume events.
Overview
3
3
years of professional experience
Work History
Bartender
Woodys Backyard Grill
04.2024 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Flanagan's Restaurant
03.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Hooters Inc.
03.2023 - 12.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Togo Specialist
Outback Stakehouse
04.2022 - 08.2022
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Education
Associate of Arts - General Studies
Miami Dade College
Miami, FL06-2022
Skills
- Cocktail preparation
- Cash handling
- POS system operation
- Inventory management
- Health regulations compliance
- Order accuracy
- Team collaboration
- Time management
- Employee training
- Strong multitasking
- Customer service
- Highly reliable
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Woodys Backyard Grill
04.2024 - 01.2025
Server
Flanagan's Restaurant
03.2024 - 11.2024
Server
Hooters Inc.
03.2023 - 12.2023
Togo Specialist
Outback Stakehouse
04.2022 - 08.2022
Associate of Arts - General Studies
Miami Dade College
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