Alyssa Robles
San Antonio,TX
Summary
Seeking a challenging management position
Very strategic in sales figures for forecasting purposes. Interprets trends to ensure proper planning for the business Actively motivates the sales team in order to obtain business goals or increase efficiency. Fully functional through out a DC environment, and have knowledge in inbound, bulk, and processing departments. Dedicated to employing proven methods and cutting-edge technology to meet business performance expectations.
Overview
10
10
years of professional experience
Work History
Ops Supervisor
TJX
San Antonio, USA
03.2019 - Current
- Supported an effective engineering standard launch across the D.C. to improve efficiency.
- Managed multiple departments that had up to 60 associates at a time.
- Have expertise in inbound, bulk, and processing areas
Retail Sales Manager
Ulta Beauty
San Antonio, USA
04.2018 - 03.2019
- Recognized for turning around the store’s credit card deficit by being a captian for enhancing our stores knowledge and engagemnt
- Was in charge of all hiring and on boarding of new hires
- Increased sales from last year by 20% and held lowest retention rates in the district
Store Manager
Carters
San Antonio, USA
02.2017 - 03.2018
- Received highest customer service score for our survey and guest shopping experience
- Was put in charge to run and oversee inventory and reporting
- Trained and promoted 3 associates in one year to grow with the company and support other stores
Assistant Store Manager
Carters
San Marcos, USA
02.2015 - 01.2017
- Managed a sales team of over 20 associates in the highest volume store in the district
- Lowered our shrink results from $16,500 yearly lost to $12,000
- Implemented training for new technologies and programs to support all stores
Education
Bachelor of Business Administration - Management
The University of Texas at San Antonio
San Antonio, TX05.2019
Associate of Arts - Concentration in Business Administration
Northwest Vista College
San Antonio, TX12.2016
Skills
- Staff management
- Retail operations management
- Logistics management
- Engineering
- Staff retention
- KPI tracking
- Distribution center management
- Team building/leadership
- Process improvement
Activities
- Career Action Program, University of Texas at San Antonio – College of Business, Fall 2015
- Calista Education & Culture Scholarship, Spring 2016
- Volunteer work for Haven for Hope and The San Antonio Food Bank, 2015-Present
Affiliations
- Thrifting and music is what i love!
Timeline
Ops Supervisor
TJX
03.2019 - Current
Retail Sales Manager
Ulta Beauty
04.2018 - 03.2019
Store Manager
Carters
02.2017 - 03.2018
Assistant Store Manager
Carters
02.2015 - 01.2017
Bachelor of Business Administration - Management
The University of Texas at San Antonio
Associate of Arts - Concentration in Business Administration
Northwest Vista College