Brandon Brooks
Hamlin,NY
Summary
Adaptable and collaborative individual with a versatile background in delivery and logistics. Known for strong communication skills and effective teamwork, consistently contributing to on-time delivery and high customer satisfaction.
Overview
23
23
years of professional experience
Work History
Ops Supervisor
FedEx
Gates, NY
08.2025 - Current
- Managed FedEx package operations across inbound sort.
- Coordinated staffing, schedules, and daily work assignments to meet operational needs.
- Monitored dock activity and freight movement, ensuring timely package flow.
- Enforced FedEx safety rules and OSHA standards, maintaining workplace compliance.
Delivery Driver
FedEx
04.2025 - Current
- Delivered packages efficiently while adhering to strict timelines and safety protocols.
- Navigated various routes using GPS technology to optimize delivery times.
- Loaded and unloaded packages, ensuring proper handling and organization during transit.
Business Contact
Kmmr Business Group Inc
08.2019 - 04.2025
- Ability to come up with plans on the fly in a fast paced environment
- Handled the everyday management of a Fedex Contract
- Handled DRO for the full term creating routes and managing the everyday workload to create the most profit for my company
- Managed all employees and schedules
- Conducted interviews for the company
- Worked on van maintenance for the company as well
Delivery Driver
Kmmr Business Group Inc
09.2012 - 08.2019
- Communicated effectively with dispatchers to report delays or issues encountered en route.
- Provided exceptional customer service, addressing inquiries and resolving delivery concerns promptly.
- Conducted vehicle inspections to ensure operational safety and compliance with regulations.
- Collaborated with team members to ensure all packages were delivered and picked up within the proper window
Crew Chief
McDonald's
05.2004 - 09.2012
- Trained team members on food safety protocols and customer service standards.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Worked with customers in the front and also worked in the grill area
Education
Bachelor of Science - Physical Education And Coaching
SUNY, Brockport
Brockport, NY06-2013
Associate of Science - Physical Education And Coaching
Monroe Community College
Rochester, NY06-2010
Skills
- Logistics management
- Route planning
- Operational efficiency
- Safety compliance
- Dock management
- Package management
- Workforce management
- Team management
- Leadership
- Staff training
- Decision-making
- Effective communication
- Customer service
- Teamwork and collaboration
- Employee relations
- Positive demeanor
Timeline
Ops Supervisor
FedEx
08.2025 - Current
Delivery Driver
FedEx
04.2025 - Current
Business Contact
Kmmr Business Group Inc
08.2019 - 04.2025
Delivery Driver
Kmmr Business Group Inc
09.2012 - 08.2019
Crew Chief
McDonald's
05.2004 - 09.2012
Bachelor of Science - Physical Education And Coaching
SUNY, Brockport
Associate of Science - Physical Education And Coaching
Monroe Community College