Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Heath Dunkley

Chicago

Summary

Diligent Operations Supervisor with proven track record of optimizing operations and enhancing productivity. Successfully led cross-functional teams to streamline processes and improve efficiency. Demonstrated expertise in strategic planning and resource management.

Overview

8
8
years of professional experience

Work History

Ops Supervisor

FedEx Express Corporation
09.2021 - Current
  • Provide leadership and management oversight of the day-day operations of40,000+ packages
  • Supervise employees to ensure adherence to safety guidelines and quality of work
  • Plan daily tasks of employees to ensure operational goals are exceeded
  • Maintain operational records such as safety documents, switcher vehicle records and load rates
  • Responsible for hiring applicants, training new employees, completing safety meeting reports, etc
  • Provide daily performance feedback to employees, recognizing achievements and providing counsel and discipline as needed

Package Handler Switcher

FedEx Express Corporation
01.2021 - 09.2021
  • Inspect switcher units and trailers daily ensuring they are safe to use
  • Follow all safety regulations of a yard switcher such as using GOAL before pulling a trailer from the dock, observing the speed limits, reporting accidents/unsafe behaviors
  • Plug trailers on the dock safely and efficiently for the daily unloading and loading of packages
  • Manage the arrangement of trailers in the yard to optimize space and assist with operations
  • Follow instructions while working independently or as part of a team

Package Handler

FedEx Express Corporation
10.2020 - 01.2021
  • Inspect physical conditions of equipment for maintenance/repairs before usage
  • Communicate with management about work operations for the day
  • Working with managers to make sure that a trailer is ready for dispatch
  • Working with employees on daily operations of loading and unloading trailers
  • Knowledge on how to safely, effectively and proficiently load and unload a trailer
  • Employee of the month award for April2021

Guest Relations

Shedd Aquarium
06.2017 - 01.2020
  • Lead the floors daily and supervise night events ensuring smooth operations
  • Develop new ideas to help the organization
  • Collaborate with coworkers to get the job done quickly and effectively
  • Ensuring that incoming employees receives proper training to be successful on the job
  • Voted employee of the year by peers (2018)
  • Shutdown equipment and clear and close the facility and the end of the day

Education

Bachelor of Science - Business Administration

Saint Xavier University
Chicago, IL
06-2022

Pre-requisites,52 credits - Management Studies

Harold Washington College
Chicago, IL

High School Diploma - undefined

Munro College

Skills

  • Standard operating procedures
  • Operational excellence
  • Scheduling management
  • Software knowledge
  • Logistics management
  • Staff development
  • Customer service
  • Team leadership
  • Planning and implementation
  • Warehouse operations
  • Management

Timeline

Ops Supervisor

FedEx Express Corporation
09.2021 - Current

Package Handler Switcher

FedEx Express Corporation
01.2021 - 09.2021

Package Handler

FedEx Express Corporation
10.2020 - 01.2021

Guest Relations

Shedd Aquarium
06.2017 - 01.2020

High School Diploma - undefined

Munro College

Bachelor of Science - Business Administration

Saint Xavier University

Pre-requisites,52 credits - Management Studies

Harold Washington College

Similar Profiles

CREATE PROFILE
Brandon Heath Dunkley