María Alvizo-Martinez
Shreveport,LA
Summary
Takes initiative, punctual, reliable, and dedicated to teamwork. Demonstrated ability to maintain workflow efficiency by loading and unloading packages, sorting by destination, and operating equipment safely. Contributed in training of new employees on handling procedures.
Operations professional with strong track record in optimizing processes and driving efficiency. Skilled in team leadership, strategic planning, and problem-solving. Recognized for delivering impactful results through effective collaboration and adaptability to changing needs. Known for strong communication, analytical thinking, and ability to manage multiple priorities.
Overview
6
6
years of professional experience
Work History
Ops Supervisor
FedEx Express/Ground
Shreveport, LA
08.2025 - Current
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Developed training programs for new staff, improving onboarding experience and team productivity.
- Monitored compliance with safety regulations, ensuring a secure work environment for all employees.
- Analyzed logistics data to identify trends, facilitating informed decision-making for resource allocation.
- Mentored junior staff on best practices, fostering a culture of continuous learning and development within the team.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Oversaw daily operations to ensure timely delivery and customer satisfaction.
Package Handler
FedEx Ground
Alexandria, LA
11.2023 - 07.2025
- Loaded and unloaded packages efficiently to maintain workflow.
- Sorted packages by destination for accurate delivery routing.
- Operated package handling equipment safely and effectively.
- Followed safety protocols to ensure a secure working environment.
- Trained new employees on proper handling and safety procedures.
- Assisted in loading delivery trucks with prepared packages.
- Assisted in training new employees on package handling processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Corrected wrong addresses on packages to get them delivered in a timely manner.
Cashier
Dollar General
Robeline, Louisiana
01.2020 - 03.2021
- Processed customer transactions efficiently at the point of sale.
- Maintained accurate cash drawer throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Stocked shelves with products to ensure proper inventory levels and organization.
- Reported damaged or missing merchandise to management for prompt resolution.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
Education
Associate Degree - Nursing
Northwestern State University of Louisiana
Natchitoches, LA05.2031
High School Diploma - undefined
Natchitoches Central High School
Natchitoches, LA05.2013
Skills
- Critical thinking
- Team collaboration
- Warehouse safety
- Package scanning
- Truck loading
- Communication skills
- Continuous improvement
- Standard operating procedures
- Operational excellence
- Scheduling management
- Software knowledge
LANGUAGES
Spanish: Native/Bilingual
English: Native/Bilingual
Timeline
Ops Supervisor
FedEx Express/Ground
08.2025 - Current
Package Handler
FedEx Ground
11.2023 - 07.2025
Cashier
Dollar General
01.2020 - 03.2021
High School Diploma - undefined
Natchitoches Central High School
Associate Degree - Nursing
Northwestern State University of Louisiana