Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cheldine Jules

Orlando,FL

Summary

Proven leader in operations management, adept at financial management and fostering client relations, with a track record of enhancing communication and reducing missed deadlines at Marriott International, Inc. Excels in critical thinking and staff management, ensuring high performance and compliance. Skilled in multi-lingual interpretation, significantly improving organizational efficiency and cultural understanding.

Overview

20
20
years of professional experience

Work History

Ops Supervisor

Marriott International, Inc.
11.2013 - Current
    • Identified and resolved unauthorized, unsafe, or ineffective practices.
    • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
    • Analyzed and reported on key performance metrics to senior management.
    • Developed and maintained relationships with external vendors and suppliers.
    • Supervised operations staff and kept employees compliant with company policies and procedures.

Interpreter Volunteer

Haitian Healthcare Professional Network.
01.2019 - 09.2022
  • Maintained message content, tone, and emotion as closely as possible.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

Interpreter

Mission Baptist of Haiti
12.2004 - 02.2008
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.

Education

Bachelor of Science -

Valencia College
Orlando, FL
04.2016

Associate Degre - Management Science

Quisqueya University
Port Au Prince Haiti
06.2005

Skills

    • Financial Management
    • Operations Monitoring
    • Staff Management
    • Paperwork Processing
      • Client Relations
      • Multi-line phone talent
      • Critical Thinking
      • Call center experience

Languages

French
Native or Bilingual
creole
Native or Bilingual
English
Full Professional

Timeline

Interpreter Volunteer

Haitian Healthcare Professional Network.
01.2019 - 09.2022

Ops Supervisor

Marriott International, Inc.
11.2013 - Current

Interpreter

Mission Baptist of Haiti
12.2004 - 02.2008

Bachelor of Science -

Valencia College

Associate Degre - Management Science

Quisqueya University

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Cheldine Jules