Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Lopez

Deltona,FL

Summary

Dynamic operations supervisor with a proven track record at FedEx, excelling in staff development and team leadership. Expert in TMS and EYMS systems, I drive performance improvements and foster collaboration, ensuring compliance with safety standards. Successfully trained and guided teams, enhancing operational efficiency and achieving key performance metrics.

Overview

5
5
years of professional experience

Work History

Ops Supervisor

FedEx
Orlando, FL
08.2021 - Current
  • Conducted regular training sessions on safety protocols, operational procedures, and product knowledge for team members across all departments.
  • Provided leadership, direction, and guidance throughout the organization; promoted a culture of collaboration among staff members.
  • Ensured trailers were loaded to standard, and cut on time to secure and promote service.
  • Analyzed operational performance through direct observation, interpretation of reports, and collaboration with others. Determined opportunities for improvement of key metrics, and executed action plans to achieve results.
  • Adapted quickly to changes in order to meet dynamic operational needs. Displayed flexibility and an appropriate sense of urgency while leading and engaging employees in a positive and professional manner.

Package Handler Trainer

FedEx
Orlando, FL
06.2020 - 08.2021
  • Conducted orientation sessions for new package handlers to ensure they were aware of safety protocols and procedures.
  • Ensured compliance with company policies regarding safety standards when handling packages in the warehouse environment.
  • Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.
  • Identified skill gaps among existing staff members through observation and assessment activities.

Education

Associate of Arts -

Daytona State College
Daytona Beach, FL
07-2018

Skills

  • Staff development
  • Employee training
  • Team leadership
  • Proficient in TMS and EYMS systems
  • Cross-functional coordination
  • Operations monitoring

Timeline

Ops Supervisor

FedEx
08.2021 - Current

Package Handler Trainer

FedEx
06.2020 - 08.2021

Associate of Arts -

Daytona State College

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