Alyssa Rosales
Fort Worth
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality & delivering exceptional services in bar area. Talented & skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails & adding inspiration to new menus. Excels at communication, teamwork, & adaptability, ensuring smooth operations & positive guest experiences.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Bartender, Server & Shift Manger
Station 330
Burleson
03.2024 - Current
- Prepared & served a variety of cocktails & other beverages.
- Maintained cleanliness & organization of the bar area.
- Assisted customers with menu selections & drink recommendations.
- Came up with new cocktails for the drink menu & seasonal drinks.
- Developed cocktail specials based on seasonal ingredients and trends.
- Leader of mandatory bar meetings.
- Provided feedback on customers opinions on new beer on tap, new drinks on the menu, new food items, overall satisfaction of the service of the restaurant.
- Recommended food & drinks to patrons based on preference, pairings, & special promotions.
- Mixed cocktails using various spirits & fresh ingredients.
- Trained new staff on bartending techniques and safety protocols.
- Monitored guests alcohol consumption levels to prevent over-intoxication.
- Managed inventory of liquor, mixers, & garnishes to prevent shortages.
- Provided drink suggestions to customers based on their preferences.
- Provided excellent customer service in a fast-paced bar environment.
- Shift manage once a week & when needed
- Developed good working relationships with fellow employees through effective communication.
- Coached staff on strategies to enhance performance & improve customer relations.
- Directed & supervised staff performance.
- Counted & balanced registers.
- Inspected work areas regularly for cleanliness & organization standards.
- Helped employees accomplish tasks during peak periods.
- Pay employees with ‘KickFin’ & make sure it’s the correct amount.
Server & Bartender
Red Hot & Blue
North Richland Hills
12.2021 - 10.2023
- Managed multiple tables efficiently during busy meal periods.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Assisted in training new servers on restaurant policies and procedures.
- Upsold menu items to enhance customer experience & increase sales.
- Provided excellent customer service to ensure satisfaction.
- Performed opening & closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, & calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Filled condiments & napkin containers during slack periods.
- Greeted customers & provided excellent customer service.
Server & Beverage Server
Eagles point
Burleson
08.2022 - 08.2023
- Greeted customers, answered questions, & recommended specials to increase profits.
- Communicated with kitchen staff to prepare for & serve customers.
- Cleaned tables & chairs to prepare dining area for next customers.
- Greeted guests & provided menus.
- Checked food before serving it to customers.
- Trained new employees on restaurant procedures & plating techniques.
- Informed customers of daily specials & signature menu items.
- Greeted customers & provided friendly service.
Bartender & Server
Olive Garden
North Richland Hills
07.2020 - 11.2021
- Prepared cocktails from bar recipes & served wine, draft & bottled beer.
- Processed payments accurately & efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, & equipment.
- Poured wine, beer, & cocktails for patrons.
- Maintained inventory of liquor, beer, wine, & other beverage items.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Set up tables in between patrons to reduce wait times.
- Took reservations & to-go orders to streamline process for both customer & restaurant.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients & cooking methods upon request.
Education
Chisholm Trail High School
Saginaw, TXSkills
- Effective communication
- Recipe and menu memorization
- Teamwork & professionalism
- Cocktail preparation
- Sale enhancement
- Problem solving
Certification
- Food handlers
- TABC
Timeline
Bartender, Server & Shift Manger
Station 330
03.2024 - Current
Server & Beverage Server
Eagles point
08.2022 - 08.2023
Server & Bartender
Red Hot & Blue
12.2021 - 10.2023
Bartender & Server
Olive Garden
07.2020 - 11.2021
Chisholm Trail High School