Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Rovira

Valrico

Summary

Dynamic and reliable professional with a strong background in customer service at PetSmart, excelling in enhancing customer experiences and driving sales. Proven ability to manage time effectively while maintaining a clean environment. Skilled in teamwork and communication, fostering positive relationships with clients and ensuring satisfaction. Fast learner committed to excellence.

Overview

5
5
years of professional experience

Work History

Associate

PetSmart
09.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

House and Pet Sitter

Self
06.2021 - Current
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Communicated with homeowner via phone or text.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Cared for houseplants by frequently watering during owners' absence.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.

Babysitter

Self
06.2020 - 01.2025
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored children's play activities to verify safety.
  • Helped children complete homework assignments and school projects.

Education

High School Diploma -

Newsome High School
Lithia, FL
05-2022

Skills

  • Customer service
  • Time management
  • Flexible schedule
  • Works well with others
  • Punctual
  • Fast Learner
  • Reliable
  • Teamwork

Timeline

Associate

PetSmart
09.2022 - Current

House and Pet Sitter

Self
06.2021 - Current

Babysitter

Self
06.2020 - 01.2025

High School Diploma -

Newsome High School

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Alyssa Rovira