Alyssa Rowe
Myerstown,PA
Summary
Goal oriented and seeking a job in corrections, with a future goal of becoming a probation officer. Works very well in high stress situations. Strong minded and empathetic individual eager to provide structure and guidance to inmates with skills that I have learned through my education in sociology.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sheetz
04.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Displayed strong leadership skills. Was employed as a team lead until the position was rescinded.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Warehouse Associate
Petsmart
08.2021 - 04.2022
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Quality Control Technician
Dieffenbach's
01.2018 - 01.2020
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Made sure equipment was kept clean and orderly for satisfactory product quality. Instructed associates on how to maintain clean and orderly equipment.
Education
High School Diploma -
Lampeter Strasburg High School
Lampeter Strasburg, PABachelor of Arts - Sociology
UAGC
01.2027
Skills
- Problem Resolution
- Team Management
- Analytical and Critical Thinking
- Computer Skills
- Relationship Building
- Efficient under pressure
- Empathy building
- Self-awareness
Timeline
Sales Associate
Sheetz
04.2022 - Current
Warehouse Associate
Petsmart
08.2021 - 04.2022
Quality Control Technician
Dieffenbach's
01.2018 - 01.2020
High School Diploma -
Lampeter Strasburg High School
Bachelor of Arts - Sociology
UAGC